Recommend the best-fitting product or configuration based on end-customer needs
SAP Intelligent Product Recommendation leverages historical data and machine learning to streamline and simplify the quotation process and customer experience for configurable products. Recommend the best products, default configuration options, price estimate, and more based on customer needs.
Overview
Enhance sales through improved product personalization
Increase revenue with better product personalization Provide solution recommendations with higher relevance, minimize new sales rep training time, expand in new markets, and increase quote to order conversion rates.
Reduce time to create a configured quote
Recommend the best products and configuration options based on the customer’s needs, price estimate, and other elements, such as lead time, total cost of ownership, and weight.
Reduce inventory carrying cost
Leverage machine learning algorithms to analyze historical sales data and market trends to predict future sales more consistently and reduce sales variability.
Details
Solution type
Business Essentials
Compatibility
Works with
- SAP Variant Configuration and Pricing
- SAP CPQ
- SAP Commerce Cloud
Features
Defining end-customer needs and requirements
Leveraging the latest in SAP AI for manufacturers and distributors of complex products, SAP Intelligent Product Recommendation takes a ‘customer needs-centric’ approach instead of ‘technical parameters-centric’ method.
Data-driven intelligent recommendations
SAP Intelligent Product Recommendation works by leveraging historical data and machine learning to streamline and simplify the quotation process for configurable products, enabling you to recommend the best products based on stated customer needs.
Extract customer needs from unstructured text
The AI capability helps more quickly process end-user requirements that come as unstructured text, such as e-mail and Word files. This AI capability analyzes the text and gives the user hints about required product attributes needed by the end user.
Plans and pricing
Choose a base plan
SAP Intelligent Product Recommendation
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Included:
- Recommend optimal product and configuration based on end-customer needs without requiring a deep technical product and market knowledge.
- Enable decision support by predicting commercial attributes to ensure the recommended solution meets customer’s business objectives.
- Use the purpose-built AI/ML framework with full lifecycle support; just load data, train model, and publish, with no need for a data scientist.
- Leverage generative AI capabilities to extract customer requirements from unstructured text, such as e-mail, Word, and so on.
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Metric:
- This product is priced by “API Calls.”, with each block comprising 10,000 API calls per year.
- API Call is the communication of an action to or from the cloud service to or from another system/technology that occurs via a defined application programming interface.
- The minimum initial purchase is five blocks, totaling 50,000 API calls annually.
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Contract duration details:
- The yearly price and quantity are pro-rated per month for contract durations that are less than a year.
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Payment method:
- Payment by invoice is supported for all countries. Click on the “Buy now” button to find out if payment by credit card is supported in your country.
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Supported languages:
- English and German.
- In blocks of 10000 API Calls per month
- Contract duration 3 to 60 months
- Auto-renewal
-
Included:
- Recommend optimal product and configuration based on end-customer needs without requiring a deep technical product and market knowledge.
- Enable decision support by predicting commercial attributes to ensure the recommended solution meets customer’s business objectives.
- Use the purpose-built AI/ML framework with full lifecycle support; just load data, train model, and publish, with no need for a data scientist.
- Leverage generative AI capabilities to extract customer requirements from unstructured text, such as e-mail, Word, and so on.
-
Metric:
- This product is priced by “API Calls.”, with each block comprising 10,000 API calls per year.
- API Call is the communication of an action to or from the cloud service to or from another system/technology that occurs via a defined application programming interface.
- The minimum initial purchase is five blocks, totaling 50,000 API calls annually.
-
Contract duration details:
- The yearly price and quantity are pro-rated per month for contract durations that are less than a year.
-
Payment method:
- Payment by invoice is supported for all countries. Click on the “Buy now” button to find out if payment by credit card is supported in your country.
-
Supported languages:
- English and German.
Cloud test, demo, and development for SAP Intelligent Product Recommendation
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Included:
- This is a non-productive and non-commercial tenant for test,demo, and development purposes only (check out Use Rights).
- This edition is exclusively available for partners.
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Payment method:
- Invoice is supported for all countries.
- Click on the “Configure to see price” button to find out if credit card is supported in your country.
- In blocks of 1 Tenants
- Minimum contract 3 months
- Auto-renewal
-
Included:
- This is a non-productive and non-commercial tenant for test,demo, and development purposes only (check out Use Rights).
- This edition is exclusively available for partners.
-
Payment method:
- Invoice is supported for all countries.
- Click on the “Configure to see price” button to find out if credit card is supported in your country.
Technical Information
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Risk and threat mitigation
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Cloud delivery options
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Installation and setup
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Configuration
Optimize the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Resources
Product one-pager
SAP Intelligent Product Recommendation at Maschinenfabrik Reinhausen
SAP Intelligent Product Recommendation for complex equipment
Getting down to business with AI in industry cloud