Telecommunications
Succeed in a 5G world with new business models, operational efficiencies, and customer engagement by using telecommunications solutions from SAP.
Digitalization of telecommunications unlocks a $1.2 trillion opportunity
The move to 5G is changing business models for nearly every industry. SAP empowers telecommunications providers to offer game-changing services with low latency and redefine operations by digitalizing internal platforms and processes.
Solve your specific telecommunications needs
Support digital life in a hyperconnected world
Learn how you can transform into a digital service provider to exceed the expectations of your customers and drive profitability in a changing market.
Unlock business value with digital technology
Innovate and establish competitive differentiation by connecting the latest technologies with integrated business solutions to create an intelligent enterprise.
Get the facts
81%
SAP Benchmarking
92%
SAP Benchmarking
68%
SAP Benchmarking
SAP Road Map for Telecommunications
Explore our telecommunications road map to learn about current industry solutions, planned innovations, and future direction.
Current release highlights
- Digital twin of network assets that monitor, compute, and predict asset health and energy use
- Industry-ready models and content to launch customer service chatbots within weeks
- Platform-based, multisided models for transparent revenue sharing and dealer management
- High-performance, multidimensional cost allocation and granular margin analysis
Upcoming innovations
- Digital collaboration with network equipment and managed service providers for seamless maintenance
- Improved forecast quality and enhanced inventory optimisation capabilities
- Integrated end-to-end processes – from lead management to subscription billing
- Machine learning capabilities that simulate and forecast tariff risks and market trends
Future plans
- Unite asset data on customer use, operations support, and finance at the network level
- Interlock customer data across the network, touchpoints, billing, and finance
- Deliver solutions and context-based business models that enable intelligent monetization
Find telecommunications software tailored to your needs
Realise your business goals by simplifying and accelerating your digital transformation
In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.
Transform your business with unparalleled service support enterprise-wide
SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.
What are analysts and experts saying about SAP?
SAP allows telcos to take a closer look at business value
While new business models and customer expectations are changing the telecommunications industry, the markers for success are remaining unchanged. SAP is providing the solutions to move from revenue assurance to margin assurance.
See how customers are succeeding with SAP
Faster time to value with SAP Big Data Margin Assurance
Discover how Vodafone gained business value by identifying tens of millions of previously unidentified revenue leakage points.
Accelerated digital transformation with SAP S/4HANA
Learn how NTT is facing a changing industry by adapting its business model with new solutions and technologies.
Exceed expectations with the latest IT innovations
Get the latest news and trends from experts
SAP
Controlling profitability margins with data analytics
Hear how new technologies can be leveraged to grow business and increase profitability in an interview with Yusuf Butun at Telco Data Analytics Europe.
Forbes
SAP Telco accelerator aims to provide autodial
Read about SAP Leonardo Industry Innovation Accelerator for Telecommunications and its benefits for the industry.
