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Telecommunications

Win customers by transforming from a communications service provider to a digital service provider

Retain and grow your customer base with personalised telecom service offerings, drive profitability by simplifying communications service provider (CSP) operations and optimising margins, and increase revenue with new digital and cloud services.

Support digital life in a hyperconnected world with cloud services and digital transformation

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The very technologies that the telecommunications industry has enabled are the same that are now driving tremendous change, challenges, and opportunities for CSPs. Learn how you can transform into a digital service provider to exceed the expectations of your customers and drive profitability in a changing market.

Get the facts

81%

of telecommunications companies currently have a digital road map in place.

SAP Benchmarking

92%

of telecommunications executives believe that digital transformation is dramatically affecting customer engagement.

SAP Benchmarking

68%

of telecommunications companies say that blockchain could have a dramatic effect on the industry.

SAP Benchmarking

Find telecommunications software tailored to your needs

Meet the demands of the changing telecom industry with cloud services, telecom analytics, and mobile commerce solutions. Transform from a communications service provider into a digital service provider to face the digital transformation.

Transform your business faster with help from SAP Digital Business Services

Jump-start your SAP solutions and drive ROI by collaborating with industry experts, consultants, and support engineers to receive guidance, prescriptive best practices, and expertise – no matter where you are on your journey.
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Realise your business goals by simplifying and accelerating your digital transformation

In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.

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Transform your business with unparalleled service support enterprise-wide

SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.

What are analysts and experts saying about SAP?

See how customers are succeeding with SAP

Create a better network with mobile solutions

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As a CSP, your primary concern is to offer uninterrupted service at the best possible quality. Learn why 75% of telecommunications companies are using mobile solutions.

Get the latest news and trends from experts

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Manage your telecommunications business enterprise-wide

From human resources to finance and analytics, we have the right solutions to run your telecommunications business better, faster, and simpler enterprise-wide. Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business and enable continuous growth.
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Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Cloud and Data Platforms

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Internet of Things (IoT)

Deploy high-velocity, intelligent edge IoT applications using business and technology services.

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