SAP Services and Support
Your success is our priority
We put your success at the centre of everything we do with services and support that provide a holistic experience across your organisation’s unique digital journey – right from the start and for years to come.
Whether you’re aiming to be more productive, working to be more effective, or pushing to improve innovation in a constantly evolving market, we offer multiple ways to help ensure your SAP solutions deliver the value you need.
Explore our offerings
Your goals and challenges are unique, and so are our service engagements. When you choose services and support offerings from SAP, you can tap into personalised resources and on-demand experts ready to help you realise success at any scale and speed.
Power your success with foundational support included with cloud solutions
Take advantage of foundational tools and services, curated content, application lifecycle management, and mission-critical support included with every cloud solution from SAP.
Accelerate value with additional success plans and services
Add personalised and prescriptive guidance for proactive insights, expertise, and resources to help you see the value of your SAP solutions sooner and continuously.
Drive transformation with premium engagements
Address company-wide strategic opportunities and business transformations through a tailored engagement delivered by a team of dedicated experts.
Browse our most popular offerings
Foundational Support
SAP Enterprise Support
Ensure your cloud solutions deliver immediate and long-term results with this foundational offering that is available with every SAP cloud solution.
Success Plan
SAP Preferred Success
Fast-track the value from your cloud investment with clear plans, tailored recommendations, regular check-ins, and more.
Success Plan
SAP Cloud Application Services
Free up resources that run the day-to-day operations and optimisation of key SAP cloud solutions.
Success Services
Pre-packaged services on SAP Store
These focused, fixed-scope offerings pinpoint specific business and technology needs, and are designed to guide you in achieving targeted capabilities fast.
Premium Engagement
SAP MaxAttention
Drive transformation across your enterprise with this exclusive and comprehensive strategic engagement.
Premium Engagement
SAP ActiveAttention
Assess your current innovation plan with our global team of experts and use proven industry solutions to make your vision a reality.
Discover the latest news and insights from SAP
Powering the future of process optimisation with AI
In today’s fast-paced world, AI-powered assistants have become ubiquitous in helping us navigate our daily lives. But what about a personal guide to navigate the complex realm of enterprise technology? The future of process optimisation is closer than you might think, and it’s being powered by AI.
Enriching the customer experience with AI-powered support
SAP is enriching customer support through predictive intelligence by harnessing our AI-powered landscape. Our transformation suite approach provides tools for business transformation. To tackle hybrid landscapes, you can use our Real-Time Support approach and Built-In Support tool.
Innovation and Transformation Newsletter
Learn about the latest updates and news to support your ongoing success.