CRM and customer experience
Engage customers with personalized experiences
Build lasting brand loyalty by offering meaningful experiences that delight customers.
SAP on Demand
Ready to tackle AI, tariffs, and more?
Catch the unveiling of the latest trends in B2B commerce, helping you navigate organizational complexities for seamless digital transformation.
Featured articles
What IsShifting B2B pricing from static to strategicWith flexible pricing models, B2B companies can better respond to turbulent, fast-changing business conditions.
Published on April 30, 2025
BlogIn sales, AI makes soft skills more valuable, not lessLearn how AI and consumption-based pricing are transforming sales, enhancing customer relationships and making soft skills more crucial than ever.
Published on April 25, 2025
Trends, AI, and the customer experience
Explore AI and trends in CRM and CX and discover best practices for getting started.
Browse the latest customer experience content
Learning what drives customer behavior helps you deliver a top-notch, personalized experience. Find insights from the experts on how to make the most of your customer data.
What IsWhat is sales automation software: Key use cases and benefitsPublished on October 28, 2025
BlogAI customer experience software: What works and what doesn'tPublished on October 27, 2025
What IsWhat is unified commerce?Published on October 22, 2025
What IsHow midsize companies plan to grow and simplifyUpdated on October 14, 2025
Best Practice How To GuideHow to generate B2B leads onlinePublished on October 14, 2025
What IsWhat is an ecommerce platform?Published on October 14, 2025
What IsWhat is sales automation?Published on October 9, 2025
BlogThe ethical side of AI in CRM: Balancing data use with customer trustPublished on October 6, 2025
Best Practice How To GuideHow e-commerce automation drives operational excellence at scalePublished on October 3, 2025
17
Explore content in other areas
Stay current with emerging technologies and gain fresh, thoughtful insights from industry experts on the trends that matter most to your business.










