Customer experience packages and pricing

Optimize how your sales organization engages with and serves customers with a modular B2B customer experience package.

All plans include

Joule Base foundational AI capabilities without limits or additional costs.AI-powered SAP interactions that are grounded in your business context to deliver relevant information instantly.Access to business documents and SAP resources through intelligent conversation within your daily workflow.Contextual data summaries and insights accessed through simple conversational requests.Consistent AI assistance across all your SAP applications with conversation context carried across interactions.

  • SAP Sales Execution

    Included:

    SAP Sales Cloud: B2B sales management with AI-assisted selling capabilities

    SAP Engagement Cloud: Personalized, omnichannel account engagement at scale

    SAP B2B Self-Service Portal: 24/7 self-service portal for orders, invoices, and customer support

    SAP Customer Data Platform: Unified customer profiles with connected B2B data

    SAP Customer Identity and Access Management: Secure identity, access, and consent management

    Price upon request
    • В блокове от 1 Users
    • Продължителност на договора: 3 до 36 months
    • Автоматично подновяване
    Общи условия

    Included:

    SAP Sales Cloud: B2B sales management with AI-assisted selling capabilities

    SAP Engagement Cloud: Personalized, omnichannel account engagement at scale

    SAP B2B Self-Service Portal: 24/7 self-service portal for orders, invoices, and customer support

    SAP Customer Data Platform: Unified customer profiles with connected B2B data

    SAP Customer Identity and Access Management: Secure identity, access, and consent management

  • SAP Digital Selling and Engagement

    Included:

    SAP Commerce Cloud: scalable digital commerce and storefronts to sell directly to your customers

    SAP Engagement Cloud: personalized omnichannel marketing and engagement across the customer lifecycle

    SAP Customer Loyalty Management: loyalty programs, rewards, and wallets that grow retention and lifetime value

    SAP Service Cloud: consumer self-service and case management to resolve issues fast

    SAP Customer Identity and Access Management: secure identity, access, and consent management for high-volume consumer logins

    Price upon request
    • В блокове от 5000 Orders
    • Продължителност на договора: 3 до 36 months
    • Автоматично подновяване
    Общи условия

    Included:

    SAP Commerce Cloud: scalable digital commerce and storefronts to sell directly to your customers

    SAP Engagement Cloud: personalized omnichannel marketing and engagement across the customer lifecycle

    SAP Customer Loyalty Management: loyalty programs, rewards, and wallets that grow retention and lifetime value

    SAP Service Cloud: consumer self-service and case management to resolve issues fast

    SAP Customer Identity and Access Management: secure identity, access, and consent management for high-volume consumer logins

Add-ons to enhance your plan

Available for SAP Digital Selling and Engagement
SAP Customer Data Platform (CDP)

Unify consumer profiles and connected data across channels for a single real-time customer view.

 

Included in the SAP Sales Execution package.

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Available for SAP Sales Execution
SAP Territory and Quota

Balance and optimize sales territories with AI, set fair quotas, and align coverage to your go-to-market strategy.

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Available for SAP Sales Execution
SAP Incentive Management

Automate complex incentive plans, give sellers real-time visibility into earnings, and eliminate commission disputes.

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Available for SAP Sales Execution
SAP CPQ

Configure complex offers, price them with precision, and deliver branded quotes that close fast.

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Available for SAP Sales Execution
SAP Service Cloud

Quickly resolve customer issues with omnichannel case management, AI-driven agent tools, and built-in knowledge.

 

Included in the SAP Digital Selling and Engagement package.

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Artificial Intelligence
Access Joule Base AI for no additional cost with existing Base or Premium plans

Joule Base provides the foundational AI capabilities included in all SAP Cloud applications. Joule Base is included in standard cloud subscriptions and can be used without limits or additional cost.

Access Joule today

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