Desktop view of SAP Employee Technology Experience by Qualtrics

SAP Employee Technology Experience by Qualtrics

Better employee technology experiences lead to a more engaged and productive workforce.

What is SAP Employee Technology Experience by Qualtrics?

By understanding how technology investments, resources, and services are impacting your employees, you can adapt your technology to better meet employee needs.

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With the SAP Employee Technology Experience solution by Qualtrics, you can deliver exceptional technology experiences to keep employees happy, empowered, and motivated to perform at their best.

  • Cloud deployment
  • Improved employee technology satisfaction
  • Maximised employee adoption of new technology
  • Increased employee engagement and intent to stay

Key benefits

Gain a complete understanding of the everyday technology experience

Invest with confidence by designing and continually improving technology experiences to boost productivity, innovation, and intent to stay.

Ensure new implementations are successful and truly meet employee needs

Monitor feedback throughout transformation projects, gathering insights from the teams responsible for the implementation and the employees impacted.

Improve ongoing IT support processes, quality, and perception

Meet and exceed employee expectations using experience data analysis with closed-loop actioning to improve the quality and efficiency of support and service offerings.

Key features

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Key driver analysis
  • Pinpoint priority areas for improving everyday technology experiences
  • Use insights to identify opportunities to improve productivity and job enablement
Configurable employee survey capabilities
  • Understand pre- and post-implementation sentiment
  • Use continuous listening capabilities to understand the overall technology experience
Digital intercepts and ticketing
  • Meet employees in the flow of work to gather insights on their technology experience
  • Deploy transactional feedback loops as part of support

Resources

New Microsoft and Qualtrics study reveals the impact of breakthrough technology experiences on employee engagement

From software updates to hardware failures, bad IT experiences can be incredibly frustrating. Our latest study in conjunction with Microsoft shows just how impactful the technology experience is on the employee experience.

A concrete way to measure IT’s impact on an employee’s at-work experience

Improving employee sentiment and loyalty is a critical way for an organisation to attract winning talent. A connected, flexible, and empowering workplace experience sends a clear signal that employees are valued and work for a forward-leaning organisation.

Technical and security information

SAP provides built-in security features and add-on solutions to help you protect your enterprise. This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any web browser.

Installation and setup

Follow these setup instructions so you can start running your SAP software quickly and confidently.

Configuration

Optimise the configuration of SAP products with our comprehensive configuration guide.

Integration

Find out how you can integrate SAP products with your existing IT landscape.

Data security

Help protect confidentiality and data integrity.

Business process security

Support compliance with regulatory requirements.

Risk and threat mitigation

Drive continuous improvement across your operations.

Cloud delivery options

Enable a smooth transformation while meeting security and compliance requirements.

Get started

Jump-start your implementation and drive ROI by collaborating with
industry experts, consultants, and support engineers throughout your journey.

Advisory and design service for employee experience with HCM solutions from SAP

This service has four advisory-based modules that can help you discover, design, impact, and adopt human capital management (HCM) programmes. Mix and match the modules you need to strengthen employee engagement, performance, and retention.

Implementation service for experience management for HR

The experience management (XM) bundle for core HR facilitates holistic, personalised workforce development, allowing you to quickly begin transforming the employee experience. The service enables you to rapidly implement and deploy the XM bundle for core HR.

Support services

SAP Enterprise Support, cloud edition for SAP SuccessFactors HCM

Embedded in every SAP cloud solution at no additional fee, the SAP Enterprise Support, cloud editions offering can help drive your immediate and ongoing success through expert guidance, SAP Enterprise Support Academy, tools, reports, and services. 

SAP Preferred Success for HCM solutions from SAP

Our success resources from SAP Preferred Success can help you realise the value of your HCM solutions from SAP, achieve your desired business outcomes, enhance the user experience, and improve business performance and process integration.