Uniper: Augmenting procurement processes with a custom AI agent created with Joule Studio
Learn how custom AI agents built using Joule Studio offer enormous potential to make Uniper's employees’ lives easier and help them focus on more-strategic work. Document downloaden
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“AI agents built using Joule Studio offer enormous potential
to make our employees’ lives easier and help them focus on
more-strategic work. It’s a win-win situation that is helping
improve employee experiences and keep people
motivated.”
Achim Löbke, Head of Digital Enablement and Automation, Uniper SE
Uniper SE
Düsseldorf, Germany
www.uniper.energy
Industry
Oil, gas, and energy
Employees
6,863
Revenue
€107.9 billion
Products and services
Electrical power and natural gas
Featured solutions and services
Joule Studio, SAP Business AI, SAP Build,
SAP Ariba Buying and Invoicing, SAP BTP,
and SAP MaxAttention
Streamlined
Procurement workflows, thanks
to ready access to information
Increased
Job satisfaction, with less
time spent on repetitive,
low-value tasks
Before: Challenges and opportunities
• Build on existing automation in a purchase requisition workflow enabled by SAP Business AI that’s
already improved search accuracy by 95% and eliminated 50% of manual effort
• Provide rapid answers to queries related to purchasing processes
Why SAP
• Use of Joule Studio in SAP Build solutions to create an AI agent that answers employee questions in
natural language by retrieving information from multiple systems regarding the status of purchase
requisitions, procurement guidelines, or new orders through the SAP Ariba Catalog solution
• Integration of the agent with the SAP Ariba Buying and Invoicing solution and other source solutions
using SAP Business Technology Platform (SAP BTP)
• Ability for users to interact with the agent through Microsoft Copilot
• AI agent development expertise provided by SAP experts as part of the SAP MaxAttention program
After: Value-driven results
• Faster and more intuitive retrieval of relevant information, enabling efficient task completion
• Increased adherence to procurement regulations, minimizing the need for later corrections
• Foundation for future development to enable agentic management of transactions to support
end-to-end processes—in purchasing and for other lines of business
• Maximization of the value derived from the company’s existing investment in SAP BTP
Augmenting procurement processes with a custom AI agent
created with Joule Studio
100527enUS (25/12) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Want to know more?
• Uniper: Augmenting procurement processes
with a custom AI agent created with Joule Studio
• Uniper: Accelerating innovations in process
automation from the plant to the field to HR
through AI
“AI agents built using Joule Studio offer enormous potential
to make our employees’ lives easier and help them focus on
more-strategic work. It’s a win-win situation that is helping
improve employee experiences and keep people
motivated.”
Achim Löbke, Head of Digital Enablement and Automation, Uniper SE
Uniper SE
Düsseldorf, Germany
www.uniper.energy
Industry
Oil, gas, and energy
Employees
6,863
Revenue
€107.9 billion
Products and services
Electrical power and natural gas
Featured solutions and services
Joule Studio, SAP Business AI, SAP Build,
SAP Ariba Buying and Invoicing, SAP BTP,
and SAP MaxAttention
Streamlined
Procurement workflows, thanks
to ready access to information
Increased
Job satisfaction, with less
time spent on repetitive,
low-value tasks
Before: Challenges and opportunities
• Build on existing automation in a purchase requisition workflow enabled by SAP Business AI that’s
already improved search accuracy by 95% and eliminated 50% of manual effort
• Provide rapid answers to queries related to purchasing processes
Why SAP
• Use of Joule Studio in SAP Build solutions to create an AI agent that answers employee questions in
natural language by retrieving information from multiple systems regarding the status of purchase
requisitions, procurement guidelines, or new orders through the SAP Ariba Catalog solution
• Integration of the agent with the SAP Ariba Buying and Invoicing solution and other source solutions
using SAP Business Technology Platform (SAP BTP)
• Ability for users to interact with the agent through Microsoft Copilot
• AI agent development expertise provided by SAP experts as part of the SAP MaxAttention program
After: Value-driven results
• Faster and more intuitive retrieval of relevant information, enabling efficient task completion
• Increased adherence to procurement regulations, minimizing the need for later corrections
• Foundation for future development to enable agentic management of transactions to support
end-to-end processes—in purchasing and for other lines of business
• Maximization of the value derived from the company’s existing investment in SAP BTP
Augmenting procurement processes with a custom AI agent
created with Joule Studio
100527enUS (25/12) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
Want to know more?
• Uniper: Augmenting procurement processes
with a custom AI agent created with Joule Studio
• Uniper: Accelerating innovations in process
automation from the plant to the field to HR
through AI