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Professional Services

Meet client needs and generate revenue by blending data and processes and managing workers in the cloud.

Introducing industry cloud solutions

See how industry cloud solutions from SAP can help you run an intelligent enterprise to deliver value.

Explore the impact of the coronavirus pandemic on professional services

Firms are rethinking business models to drive growth and engage the best talent

SAP enables firms to drive new growth, deliver digital services, engage the best talent, and become intelligent enterprises through our deep industry process expertise, next-gen best practices, and integration across the industry value chain.

Business Development and Sales

  • Commerce Personalization
  • Consent-Based Marketing
  • Omnichannel Commerce Management
  • Optimized Marketing
  • Sales Force Automation
  • Sales Performance Management
  • Single Customer View
  • Digital Services Monetization

Project and Managed Services Business

  • Billing and Revenue Innovation Management
  • Service-Centric Billing and Accounting
  • Customer Project Management
  • Travel-to-Reimburse
  • Field Service Management
  • Customer Experience Management

Total Talent Management

  • Core Human Resources and Service Delivery
  • External Workforce Management 
  • Payroll and Time and Attendance Management
  • Talent Acquisition 
  • Talent Management and Learning
  • Workforce Planning and Analytics
  • Employee Experience Management

Core Finance

  • Record-to-Report
  • Invoice-to-Pay
  • Treasury Management
  • Financial Planning and Analysis
  • Real Estate Management
  • Travel-to-Reimburse
  • Invoice-to-Cash
  • Governance, Risk, and Compliance

See how customers succeed with SAP

Unlock new business value

Embrace the Intelligent Enterprise

Read how professional services companies that adopt technical, cultural, and organizational change can provide innovative, value-added services for customers.

Achieve value with intelligent ERP

Learn how SAP S/4HANA provides professional services firms with a proven framework for adopting industry best practices, while attaining operational excellence.

SAP Road Map for Professional Services

See how our recent innovations expand support for project services to improve margin tracking, real-time revenue recognition, order-to-cash processes, procure to pay for better margin tracking, and revenue management. 

Current release highlights

  • Fast and accurate quotes for complex solutions with configure, price, and quote
  • Enhanced staffing of resources to demands driven by machine learning capabilities
  • Candidate relationship lifecycle management with SAP SuccessFactors solutions 
  • Automated and intelligent finance operations with SAP S/4HANA Cloud 

Upcoming innovations

  • Single view of all products and services ordered by a customer with business solution contract management
  • Top-down quota planning and headcount optimization
  • Enhanced intelligent selling scenarios and high-volume and mass hiring of candidate scenarios 
  • Real-time, unified reporting across the HCM suite

Future plans

  • Integrate the sales engagement portfolio, from prospecting to closing deals to driving success
  • Enable end-to-end engagement management scenarios, including lead to cash with configure, price, and quote 
  • Unify employee and talent management processes for the entire workforce driven by AI and machine learning

Transform your business with SAP Services and Support

Evolve your business with services and support from SAP – your trusted adviser for digital transformation strategy and execution.

Simplify and accelerate your digital transformation

Support critical business processes on your path to innovation and digital transformation with holistic, end-to-end services that reflect over 40 years of knowledge, experience, and innovation.

Transform your business with unparalleled service support

Close the gap between your digital transformation strategy and execution with innovation discovery, digital strategy, and business transformation services from a trusted adviser that knows SAP software best.

What are analysts saying?

Uncover keys to success from industry experts

Learn how you can overcome some of your greatest challenges today and in the future by becoming an interconnected company that can collaborate across functions and make better, data-driven decisions.

SAP S/4HANA is recognized for innovation and globalization

Find out why SAP is positioned in the Leaders category in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled PSA ERP Applications 2020 Vendor Assessment.

Get the facts

71 %

of professional services companies consider it important to offer outcome- and consumption-based contracts in a scalable fashion.

SAP Performance Benchmarking

95 %

faster quote-to-order process when quotes are configured by configure, price, and quote software.

SAP Performance Benchmarking

89 %

of the professional services providers in the Forbes Global 2000 are SAP customers.

SAP Performance Benchmarking

Communities and Events

SAP for Professional Services Community

Learn and interact with other professional services stakeholders through blogs, discussions, and other resources. Find out how our community of experts and customers can help you run simpler.

Manage your business enterprise-wide

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.

Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.


Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organization.


Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Database and Data Management

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Application Development and Integration

Deploy high-velocity, intelligent edge applications using business and technology services.

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