SAP Innovation Awards 2024 - 4493 - Wipro
Wipro Enterprises has implemented SAP SuccessFactors Employee Central and the SAP Payroll Processing for SAP S/4HANA application for managing employee data, various HR processes, and the salary process. In-house-built applications, which were used for insurance benefit enrollment, are no longer in use. This application is used by employees as a benefit enrollment platform for opting in for insurance plans, and by the payroll admins to receive all payroll-related inputs on insurance premium payments. The application also sends the employee/enrollment data to the insurer. Download the DocumentPUBLIC
Entry Pitch Deck
Wipro Enterprises Pvt. Ltd.
Consumer Care, Lighting, & Infrastructure Engineering
Creating an Insurance Enrollment Portal
with SAP BTP
Manishankar Biswas
Entry Pitch Deck
Wipro Enterprises Pvt. Ltd.
Consumer Care, Lighting, & Infrastructure Engineering
Creating an Insurance Enrollment Portal
with SAP BTP
Manishankar Biswas
COMPANY NAME:
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company Information
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 2
Wipro Enterprises Pvt. Limited
Bengaluru
Consumer Care, Lighting, & Infrastructure
Engineering
http://www.wiproenterprises.com
10,001+ employees
Wipro Enterprises Private Limited (WEL) is a privately held Indian company whose main activities
are in the fast-moving consumer goods, lighting, hydraulic cylinders, industrial automation, 3D printing
and aerospace component manufacturing and industrial water treatment business. The company was
founded in 2013 as a spin-off of Wipro Limited's non-IT businesses.
WEL has two main business lines:
1. Wipro Consumer Care and Lighting (WCCLG)
2. Wipro Infrastructure Engineering (WIN)
Wipro Consumer Care and Lighting (WCCLG) caters to the fast-moving consumer goods (FMCG)
segment dealing in personal care, home care, lighting, and seating solutions. WCCLG started its
operations in India and has grown through acquisitions in SEA which has given Wipro Consumer Care
a global footprint.
WCCLG is among the fastest growing FMCG businesses in its operating geographies of Asia the
Middle East and Africa, with revenues of over Rs.10,000 Crore. Its businesses include personal wash
products, skincare products, male grooming products, toiletries, wellness products, household
products, electrical wire devices, domestic and commercial Lighting, and modular office furniture. It
has a strong brand presence with significant market share across segments in India, Southeast Asia,
East Asia, Africa, and the Middle East.
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company Information
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 2
Wipro Enterprises Pvt. Limited
Bengaluru
Consumer Care, Lighting, & Infrastructure
Engineering
http://www.wiproenterprises.com
10,001+ employees
Wipro Enterprises Private Limited (WEL) is a privately held Indian company whose main activities
are in the fast-moving consumer goods, lighting, hydraulic cylinders, industrial automation, 3D printing
and aerospace component manufacturing and industrial water treatment business. The company was
founded in 2013 as a spin-off of Wipro Limited's non-IT businesses.
WEL has two main business lines:
1. Wipro Consumer Care and Lighting (WCCLG)
2. Wipro Infrastructure Engineering (WIN)
Wipro Consumer Care and Lighting (WCCLG) caters to the fast-moving consumer goods (FMCG)
segment dealing in personal care, home care, lighting, and seating solutions. WCCLG started its
operations in India and has grown through acquisitions in SEA which has given Wipro Consumer Care
a global footprint.
WCCLG is among the fastest growing FMCG businesses in its operating geographies of Asia the
Middle East and Africa, with revenues of over Rs.10,000 Crore. Its businesses include personal wash
products, skincare products, male grooming products, toiletries, wellness products, household
products, electrical wire devices, domestic and commercial Lighting, and modular office furniture. It
has a strong brand presence with significant market share across segments in India, Southeast Asia,
East Asia, Africa, and the Middle East.
CHALLENGE: SOLUTION: OUTCOME:
Creating an Insurance Enrollment Portal with SAP BTP
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 3
Employee data from HR system is completely
automated using SAP BTP
Faster in accessing policy data &
enrollment time
Records processed
100% 3x 23K
Wipro Enterprises has implemented the HCM
application (SAP SuccessFactors) and the
SAP Payroll (SAP S/4HANA) application for
managing employee data, various HR
processes, and the salary process.
In-house-built applications, which were used
for insurance benefit enrollment, are no
longer in use. Also, the requirement of
insurance benefit enrollment could not be met
using the standard SAP SuccessFactors
benefits system.
To develop a new application for insurance
benefit enrollment that is integrated with SAP
SuccessFactors for seamless data flow and
provides an enhanced experience of insurance
benefit management
This application will be used by employees as a
benefit enrollment platform for opting for
insurance plans and by payroll admin to receive
all payroll-related inputs on insurance premium
payments.
The application would also be leveraged to
send the employee/enrollment data to the
insurer.
Wipro Enterprise Limited
Creating an Insurance Enrollment Portal with SAP BTP
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 3
Employee data from HR system is completely
automated using SAP BTP
Faster in accessing policy data &
enrollment time
Records processed
100% 3x 23K
Wipro Enterprises has implemented the HCM
application (SAP SuccessFactors) and the
SAP Payroll (SAP S/4HANA) application for
managing employee data, various HR
processes, and the salary process.
In-house-built applications, which were used
for insurance benefit enrollment, are no
longer in use. Also, the requirement of
insurance benefit enrollment could not be met
using the standard SAP SuccessFactors
benefits system.
To develop a new application for insurance
benefit enrollment that is integrated with SAP
SuccessFactors for seamless data flow and
provides an enhanced experience of insurance
benefit management
This application will be used by employees as a
benefit enrollment platform for opting for
insurance plans and by payroll admin to receive
all payroll-related inputs on insurance premium
payments.
The application would also be leveraged to
send the employee/enrollment data to the
insurer.
Wipro Enterprise Limited
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 4
The Application has helped the employees to seamlessly
enroll for the company insurance programs. It has
helped to generate comprehensive reports for the HR
admins and insurance provider. The application has
demonstrated great Employee Experience by providing a
very user-friendly interface. The application fits well with
the overall enterprise architecture (SAP SuccessFactors
+ SAP + SAP BTP) and helped to achieve a great TAT for
the overall Insurance enrollment process.
Manishankar Biswas,
Group Manager – Analytics, HR Technology
The Application has helped the employees to seamlessly
enroll for the company insurance programs. It has
helped to generate comprehensive reports for the HR
admins and insurance provider. The application has
demonstrated great Employee Experience by providing a
very user-friendly interface. The application fits well with
the overall enterprise architecture (SAP SuccessFactors
+ SAP + SAP BTP) and helped to achieve a great TAT for
the overall Insurance enrollment process.
Manishankar Biswas,
Group Manager – Analytics, HR Technology
COMPANY NAME:
Participating Partner Information
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 5
Incture Technologies
Incture supported Wipro by
developing a new application for
insurance benefit enrollment that
integrates with SAP SuccessFactors
for seamless data flow and provides
an enhanced experience of
insurance benefit management.
Incture has been delivering technology-enabled business innovation to SAP
customers since 2006. Its intelligent digital applications and systems are delivering
integrated hyper automation for SAP customers.
These digital applications integrate people, processes, data, systems to make work
easy, and deliver a shift in business performance and people experiences. With offices
in the US, Canada, India, Europe, Middle East, Southeast Asia and Australia, Incture
has been instrumental in technology-enabled innovation for its customers across the
world.
Participating Partner Information
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 5
Incture Technologies
Incture supported Wipro by
developing a new application for
insurance benefit enrollment that
integrates with SAP SuccessFactors
for seamless data flow and provides
an enhanced experience of
insurance benefit management.
Incture has been delivering technology-enabled business innovation to SAP
customers since 2006. Its intelligent digital applications and systems are delivering
integrated hyper automation for SAP customers.
These digital applications integrate people, processes, data, systems to make work
easy, and deliver a shift in business performance and people experiences. With offices
in the US, Canada, India, Europe, Middle East, Southeast Asia and Australia, Incture
has been instrumental in technology-enabled innovation for its customers across the
world.
GLOBAL CHALLENGES BUSINESS CHALLENGES
Challenges and Objectives 1 of 2
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 6
• Wipro has a distinct platform/application for enrolling, filing
claims etc. which was not integrated with HRMS
(SAP SuccessFactors). Employee had to manually fill out
details which was time consuming
• The legacy application failed to deliver a satisfactory user
experience, resulting in multitude of errors and confusion in the
process
• The current enrollment program lacked an automated report
capability, requiring the HR admin to manually generate the
monthly reports which were shared with the insurance providers
• Lack of automation process for entering the premium amount
into SAP SuccessFactors
• In-house-built applications used for insurance benefit
enrollment, are no longer in use
• Employees have no access to the last three years of data.
• Lack of integration with the SAP Payroll Processing system
during the implementation process
• Multiple insurance enrollment windows for various plans
Challenges and Objectives 1 of 2
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 6
• Wipro has a distinct platform/application for enrolling, filing
claims etc. which was not integrated with HRMS
(SAP SuccessFactors). Employee had to manually fill out
details which was time consuming
• The legacy application failed to deliver a satisfactory user
experience, resulting in multitude of errors and confusion in the
process
• The current enrollment program lacked an automated report
capability, requiring the HR admin to manually generate the
monthly reports which were shared with the insurance providers
• Lack of automation process for entering the premium amount
into SAP SuccessFactors
• In-house-built applications used for insurance benefit
enrollment, are no longer in use
• Employees have no access to the last three years of data.
• Lack of integration with the SAP Payroll Processing system
during the implementation process
• Multiple insurance enrollment windows for various plans