SAP Sales Cloud Version 2, e-mail draft recommender

Reduce time to draft responses based on previous interactions.

Overview

Generate a response e-mail in case or opportunity based on the previous e-mail replies and purpose selected by the user for which an e-mail needs to be drafted.

Benefits

Reduce the time and effort that service agents spend on drafting e-mails and help them focus more on other productive tasks
Generate e-mails accurately with correct spellings and grammar without having to worry about spell-check and corrections

Business Value

80% time saved in drafting email responses for sales representatives

Details

Solution type

AI Feature

Plans and pricing

validFrom1763424000000

validUntil253370723039000

materialNumber1000191

internalId1000191

lifeCycleStatusCodeA7

entitlementTypes[{"commercialModels":[],"commercialModel":{"code":"subscription","name":"Subscription"},"customerType":{"code":"external","name":"external"}}]

includes[]

technicalName9999970091

titleSAP Sales Cloud Version 2, e-mail draft recommender

editionIdd351dfb6-0cad-47e6-b3e5-256a35e43b2a

tncAvailabletrue

audiencepublic

isAddOnfalse

features[]

blocksOf{"code":null,"amount":null,"metric":null,"timeUnit":null}

commitmentPeriod{"max":null,"min":null,"unit":{"id":"months","name":"Months"}}

renewalTypes[]

prerequisites{"materialNumber":null,"materialName":null,"targetUrl":null,"andConnections":[],"orConnections":[]}

prices[]

salesMetric{"id":"flat_fee","name":"Flat Fee","description":"Flat Fee is a fixed fee for the Cloud Service.","elasticity":"Elastic"}

productQuantity{"minQuantity":null,"maxQuantity":null,"quantityIncrement":null}

deploymentType

hasCustomTnCUrlfalse

hasTermsUrlfalse

hidePricefalse

productMarkets["AD","AE","AF","AG","AI","AL","AM","AO","AQ","AR","AS","AT","AU","AW","AX","AZ","BA","BB","BD","BE","BF","BG","BH","BI","BJ","BL","BM","BN","BO","BR","BS","BT","BV","BW","BY","BZ","CA","CC","CD","CF","CG","CH","CI","CK","CL","CM","CO","CR","CV","CX","CY","CZ","DE","DJ","DK","DM","DO","DZ","EC","EE","EG","EH","ER","ES","ET","FI","FJ","FK","FM","FO","FR","GA","GB","GD","GE","GF","GG","GH","GI","GL","GM","GN","GP","GQ","GR","GS","GT","GU","GW","GY","HK","HM","HN","HR","HT","HU","ID","IE","IL","IM","IN","IO","IQ","IS","IT","JE","JM","JO","JP","KE","KG","KH","KI","KM","KN","KR","KW","KY","KZ","LA","LB","LI","LK","LR","LS","LT","LU","LV","LY","MA","MC","MD","ME","MG","MH","MK","ML","MM","MN","MO","MP","MQ","MR","MS","MT","MU","MV","MW","MX","MY","MZ","NA","NC","NE","NF","NG","NI","NL","NO","NP","NR","NU","NZ","OM","PA","PE","PF","PG","PH","PK","PL","PM","PN","PR","PS","PT","PW","PY","QA","RE","RO","RS","RW","SA","SB","SC","SE","SG","SH","SI","SJ","SK","SL","SM","SN","SO","SR","ST","SV","SZ","TC","TD","TF","TG","TH","TJ","TK","TL","TM","TN","TO","TR","TT","TV","TW","TZ","UA","UG","US","UY","UZ","VA","VC","VE","VG","VI","VN","VU","WF","WS","YE","YT","ZA","ZM","ZW"]