Empower customers and streamline operations with ERP‑connected commerce.

Launch e-commerce fast with preconfigured capabilities that deliver trusted pricing, availability, and ordering supported by SAP‑managed connectivity.

SAP Commerce Cloud, cloud ERP edition solution overview

Benefits

  • Grow revenue through every customer relationship

    Increase conversion, order value, and repeat purchases with guided buying, contract‑driven commerce, and accurate pricing and availability.

  • Run a lean, efficient operation

    Shift routine interactions to self‑service and automate key steps to reduce inquiry volume and order friction—freeing time for sales, service, and operations.

  • Scale without complexity

    Deliver one ERP‑aligned experience that scales and evolves reliably while reducing system sprawl, integration effort, and total cost of ownership.

Features

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End‑to‑end B2B transactions

Support account-based buying with customer-specific pricing, negotiated terms, approvals, and contract purchasing. Streamline quote-to-order workflows and enable fast reorders, bulk uploads, and repeat purchases across accounts, locations, and geographies.

Self‑service account center

Provide a unified, ERP-connected account center for orders, invoices, and contracts across e-commerce, direct sales, and electronic data interchange. Empower customers with self-service order management while delivering consistent, real-time visibility through SAP Cloud ERP data.

Native ERP connectivity

Connect commerce directly to SAP Cloud ERP with SAP-managed integration to deliver real-time pricing, availability, orders, and invoices using ERP data as the single source of truth. Simplify your landscape, reduce operational overhead, and lower upgrade risk with a clean, ERP-aligned architecture.

Clean‑core scalability

Launch quickly with preconfigured, standards-based commerce capabilities, then scale from core self-service to advanced pricing, AI, and multisite experiences as needed. Extend with in-app and side-by-side extensibility while keeping the commerce and ERP core clean and upgrade-safe.