Billing Adjustment Agent
Help billing clerks to automate the adjustment of billing documents.
Overview
The Billing Adjustment Agent uses information from the Dispute Management Agent to automate adjustments. It cancels the original invoice, updates purchase order references in predecessor documents and generates an adjusted invoice without manual input. This process ensures accurate, compliant responses to customer complaints. This agent is generally available in a phased approach.
Benefits
- Improve cash flow by reducing Days Sales Outstanding
- Reduce invoice reprocessing effort
Business Value
- 0.3% reduction in days sales outstanding
- 40% reduction in average time to reprocess an invoice
Details
Solution type
AI Agent
Compatibility
Works with
SAP S/4HANA Cloud Public Edition
Plans and pricing
Billing Adjustment Agent
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
If you already have AI Units, activate this solution on SAP for Me
- Contract duration available upon request
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
If you already have AI Units, activate this solution on SAP for Me
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Resources
Initial Setup - SAP Help Portal
Business Value 1-Pager
Billing Adjustment Agent
