SAP CX AI Toolkit, knowledge indexing
AI-powered data indexing for features and agents based on SAP CX AI Toolkit.
Overview
Knowledge Indexing transforms your raw source data into structured, searchable information that fuels AI capabilities throughout your applications. This foundational service powers multiple intelligent features including Intelligent Q&A for business insights, Ask About This Product for commerce inquiries, Shopping Agent for personalized assistance, and Q&A Agent for automated customer support.
Benefits
- Understand the meaning of a query and find the most semantically similar documents or passages within a knowledge base
- Benefits of this foundational service are unlocked through Intelligent Q&A, Shopping Agent, and more
Business Value
- 50% higher sales staff productivity for agent-handled tasks
- 50% higher service staff productivity for agent-handled tasks
- Greater operational performance
Details
Solution type
AI Feature
Plans and pricing
SAP CX AI Toolkit, knowledge indexing
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
- Contract duration available upon request
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
Technical Information
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Product documentation
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