Speech-supported AI meets SAP maintenance
Mobile SAP maintenance apps digitized the work order. Speech-supported AI removes what's left: hunting for documentation, guessing what's next. Technicians simply ask — hands-free, mid-repair — and get answers straight from official documentation and asset history. New technicians work like veterans from day one, data quality improves, and the work keeps moving.
By 2BM A/S
Overview
Meet ODIN AI, your field assistant
Talk to ODIN AI, your built-in voice assistant, to instantly know what to work on and review an asset's history and past events. ODIN reads official technical documentation and walks technicians step-by-step through error codes and periodic maintenance procedures — while logging time registrations hands-free and much more, right from the field.
Increase wrench time
Give technicians more time doing maintenance, less time searching for answers. A streamlined wizard guides users through creating notifications on the spot — picking the affected asset, documenting issues with photos and video — while ODIN AI answers questions instantly instead of technicians hunting through manuals or waiting on a colleague.
Go fully digital, end to end
Support field technicians with a guided, intuitive experience for handling work orders from start to finish — viewing assignments, confirming operations, recording time and progress, and closing out work directly from the field. Real-time information flows to and from SAP, so technicians always work with current data and clear direction.
Details
Solution Type
Extensions and Add-ons
Industry
Oil, Gas, and Energy, Mining, Industrial Manufacturing, Utilities, Cross-Industry
Compatibility
Works with
Features
Mobilize maintenance workers
Provides a streamlined yet powerful experience that integrates all key aspects of work order management and is optimized for mobile use. View details, confirm operations, take measurements, and record spare parts usage and time spent to ensure accurate cost capture in a simple, clean interface.
Checklist Manager & Module
2BM Software has introduced Digital Mobile Checklists. With this functionality, customers can now create, manage, and distribute custom digital checklists. Checklists are added to work orders, functional locations, and equipment, and the list is executed via the Mobile Work Order app.
Supervisor Dashboard
The Supervisor’s Dashboard provides an overview of notifications that can be converted and dispatched as work orders. The Dashboard also provides a live overview of selected KPIs and presents live data.
Plans and pricing
Free Trial
Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License For 30 DaysFree- Maximum contract 30 days
- Has prerequisite
See all pricing details Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License Configured Edition
Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License Price upon request- Has prerequisite
See all pricing details Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License Enterprise Edition
Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License Price unavailable in this region- Has prerequisite
See all pricing details Mobile Application enabling technician to perform maintenance work with offline data support
Includes 1 User License
Customer reviews
Technical Information
| Solution Type | Extensions and Add-ons |
| Category | Enterprise Asset Management |
| Industry | Oil, Gas, and Energy, Mining, Industrial Manufacturing, Utilities, Cross-Industry |
| Works with |
|
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
|
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
|
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
SAP Certified - Integration with SAP NetWeaver
Solution one-pager
Solution whitepaper
Internet of Things Use-Case Whitepaper
Presentation video - Workforce Maintenance
Publisher
2BM A/S
2BM Software is an enterprise software solution provider specialized in AI and mobility. The company delivers intuitive user interfaces that enable fast, simple, mobile, and offline handling of SAP maintenance, service, and warehouse processes, with solutions used by organizations worldwide.
