SAP CX AI Toolkit, knowledge indexing
AI-powered data indexing for features and agents based on SAP CX AI Toolkit.
Overview
Knowledge Indexing transforms your raw source data into structured, searchable information that fuels AI capabilities throughout your applications. This foundational service powers multiple intelligent features including Intelligent Q&A for business insights, Ask About This Product for commerce inquiries, Shopping Agent for personalized assistance, and Q&A Agent for automated customer support.
Benefits
- Understand the meaning of a query and find the most semantically similar documents or passages within a knowledge base
- Benefits of this foundational service are unlocked through Intelligent Q&A, Shopping Agent, and more
Business Value
- 50% higher sales staff productivity for agent-handled tasks
- 50% higher service staff productivity for agent-handled tasks
- Greater operational performance
Details
Solution type
AI Feature
Plans and pricing
SAP CX AI Toolkit, knowledge indexing
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
- Contract duration available upon request
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Use the
In order to use this AI Agent/AI Feature, you will need to purchase the base product.
Technical Information
Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.
Product documentation
View information and documentation for implementing and managing your SAP products.
Data security
Help protect confidentiality and data integrity.
Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Installation and setup
Follow these setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimize the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Resources
AI Feature - SAP Help Portal
Initial Setup - SAP Help Portal
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
SAP CX AI Toolkit, knowledge indexing
