OCI Global: Customizing change management for an ERP transition with SAP solutions
Read how aligning SAP Training and Adoption with OCI Global's needs helped it achieved a successful, smooth transformation to SAP S/4HANA faster than expected, setting a strong foundation for future scalability and operational efficiency. Lataa tiedosto1INTERNAL – SAP Only (delete if “Public”)
“By aligning SAP Learning with our needs, we achieved a
successful, smooth transformation to SAP S/4HANA
with no risk to revenue or productivity. And we set a
strong foundation for future scalability and operational
efficiency.”
Erika Wakid, Corporate Global Affairs Director, OCI Global (OCI N.V.)
OCI Global (OCI N.V.)
Amsterdam, Netherlands
https://oci-global.com
Industry
Oil, gas, and energy
Employees
4,141
Revenue
US$5 million
Products and services
Producer and distributor of
ammonia, nitrate fertilizers,
methanol, and hydrogen
products and solutions
Featured solutions
SAP Learning and
SAP Organizational
Change Management
100%
Operational continuity
during the SAP S/4HANA
migration
90%
Of employees actively
using key features of the
system, reflecting the
training effectiveness
Before: Challenges and opportunities
• OCI’s first truly global program to support operations with a single way of working and one standardized ERP
system after a series of acquisitions and rapid growth
• Desire for continuous engagement and upskilling to overcome employee resistance and skill gaps during
system transitions, complicated by varying levels of maturity and expected benefits
Why SAP
SAP Learning and SAP Organizational Change Management services, tailored to OCI around real-world
employee needs and providing practical insights, based on SAP’s extensive change management best
practices
After: Value-driven results
• Rapid adoption of SAP S/4HANA, enabling smooth scaling and standardization across OCI facilities
• Effective change management ownership by the business, helping gain employee buy-in to integrate the
ERP system into their daily routines with ongoing training and support and avoid operational disruption
• Employees fully trained to use the ERP system within months and equipped with up-to-date learning
resources and skills to independently manage and support future system changes
• High adoption of consistent processes, data accuracy, and streamlined operations, accelerating global
synergies
• In-house change management capability to ensure continuous changes could be supported
independently
Customizing change management for an ERP transition with
SAP solutions
95872enUS (25/08) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use
“By aligning SAP Learning with our needs, we achieved a
successful, smooth transformation to SAP S/4HANA
with no risk to revenue or productivity. And we set a
strong foundation for future scalability and operational
efficiency.”
Erika Wakid, Corporate Global Affairs Director, OCI Global (OCI N.V.)
OCI Global (OCI N.V.)
Amsterdam, Netherlands
https://oci-global.com
Industry
Oil, gas, and energy
Employees
4,141
Revenue
US$5 million
Products and services
Producer and distributor of
ammonia, nitrate fertilizers,
methanol, and hydrogen
products and solutions
Featured solutions
SAP Learning and
SAP Organizational
Change Management
100%
Operational continuity
during the SAP S/4HANA
migration
90%
Of employees actively
using key features of the
system, reflecting the
training effectiveness
Before: Challenges and opportunities
• OCI’s first truly global program to support operations with a single way of working and one standardized ERP
system after a series of acquisitions and rapid growth
• Desire for continuous engagement and upskilling to overcome employee resistance and skill gaps during
system transitions, complicated by varying levels of maturity and expected benefits
Why SAP
SAP Learning and SAP Organizational Change Management services, tailored to OCI around real-world
employee needs and providing practical insights, based on SAP’s extensive change management best
practices
After: Value-driven results
• Rapid adoption of SAP S/4HANA, enabling smooth scaling and standardization across OCI facilities
• Effective change management ownership by the business, helping gain employee buy-in to integrate the
ERP system into their daily routines with ongoing training and support and avoid operational disruption
• Employees fully trained to use the ERP system within months and equipped with up-to-date learning
resources and skills to independently manage and support future system changes
• High adoption of consistent processes, data accuracy, and streamlined operations, accelerating global
synergies
• In-house change management capability to ensure continuous changes could be supported
independently
Customizing change management for an ERP transition with
SAP solutions
95872enUS (25/08) © 2025 SAP SE or an SAP affiliate company. sap.com/terms-of-use