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Human capital management products  

Cloud solutions to address all your HR needs – core HR and payroll, talent management, HR analytics, workforce planning, and more.

What is SAP SuccessFactors HCM?

SAP provides cloud-based solutions, such as a human resource management system (HRMS), that connect core HR and payroll, talent management, sales performance management, people analytics, and workforce planning to help drive your business forward. SAP understands that everything about work is changing. That's why SAP SuccessFactors HCM enables you to put your people at the centre of everything – with AI-enabled solutions designed to meet individual needs and drive organisational agility at scale.

Core HR and payroll

Support your employees wherever and however they need to work with global solutions for core HR, payroll, time tracking, benefits admin, HR service delivery, and more.

  • Create consistent and standardised HR processes
  • Enable process harmonisation across the business
  • Increase productivity and simplify everyday transactions
  • Improve the bottom line and reduce risk by leveraging best practices
Core, payroll, and time

Keep up with changes with a flexible human resource information system (HRIS).

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Document management

Centralise document management with simplified access to employee content.

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Digital workplace

Give employees access to everything they need in one intuitive experience.

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Talent management

Adapt quickly to address any skill gaps with powerful software for talent intelligence, recruiting, onboarding, performance, compensation, learning, succession, and development.

  • Provide guidance throughout the employee journey 
  • Deliver individualised and meaningful talent experiences
  • Optimise performance, recognition, learning, and development
  • Streamline hiring activities with automated, centrally managed global processes
Recruiting

Access global talent sourcing and comprehensive applicant management.

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Onboarding

Leverage an engaging onboarding portal with paperless new hire paperwork.

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Performance

Enable continuous performance management with reviews, evaluations, and guided planning.

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Compensation

Manage compensation planning, compensation design, and rewards and recognition.

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Learning

Build AI-driven personalised and meaningful learner experiences.

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Succession and development

Implement succession planning and leadership development across the enterprise.

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Talent marketplace

Help people continuously grow by connecting them to opportunities that fit their aspirations.

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Total workforce management

Create and manage a dynamic, flexible workforce that can easily adapt.

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Employee experience management

Help employees do and be their best. Give them easy access to what they need at work, listen to their feedback, make the most of their benefits, and keep them engaged with exceptional employee experiences.

  • Improve the employee experience
  • Understand key drivers of engagement
  • Respond to employee needs
  • Identify and close experience gaps
Digital workplace

Give employees access to everything they need in one intuitive experience.

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Candidate experience

Improve the candidate experience with real-time insights that help you close experience gaps.

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Employee engagement

Increase employee engagement with role-based dashboards, reporting, and more.

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Employee lifecycle

Manage the employee lifecycle with event-based triggers and analytics dashboards.

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Employee technology experience

Improve the digital employee experience with digital tools and tailored data.

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HR analytics and workforce planning

Improve company-wide performance and decision-making with data-driven people insights, workforce planning tools, and AI-driven recommendations.

  • Align HR with corporate strategy to drive growth
  • Identify risks and opportunities related to your workforce
  • Increase understanding of key people metrics
  • Make faster, more informed decisions based on data-driven insights
Workforce analytics

Get data-driven insights across all your HR processes to make faster, better decisions with reduced bias.

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Workforce planning

Be prepared to execute your business strategy with the right people and skills at the right time and cost.

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Sales performance management

Maximise sales performance with effective sales planning, automated processes, and impactful incentive compensation management.

  • Optimise outcomes with better planning, experiences, and insights
  • Reduce costly payment errors and time-consuming disputes
  • Increase operational agility to speed growth and manage at scale
  • Unify experiences and achieve goals while saving time and costs
Incentive compensation management

Motivate sales, shape behaviour, and increase revenue with strategic incentive compensation management.

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Sales planning

Streamline sales planning with optimised territories and equitable quotas.

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Comprehensive agent management

Optimise agent onboarding, compliance, and commission management.

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View road maps for SAP SuccessFactors HCM

Learn about current options, planned innovations, and future features for SAP SuccessFactors solutions for HR.

Explore our services and support offerings

When you choose services and support offerings from SAP, you can tap into personalised resources and on-demand experts ready to help you realise success at any scale and speed.

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Get insights into a few of our value-driven offerings:

SAP Enterprise Support: Enable a smooth deployment and safeguard business continuity with tools and services, curated content, and mission-critical support.

SAP Preferred SuccessMaximise the value of your investment and accelerate user adoption with a personalised, proactive partnership for the lifetime of your cloud solution.

SAP Learning HubBuild your company’s digital skills through expert-guided, hands-on managed learning.

SAP Enable NowEmpower employees with a digital adoption solution that delivers in-application help, learning materials, and documentation.

SAP MaxAttention: Drive transformation with an exclusive and strategic partnership that embeds dedicated experts into your team and is tailored to your business.