Customer experience packages and pricing
Optimise how your sales organisation engages with and serves customers with a modular B2B customer experience package.
All plans include
All Plans Include:
- Joule Base foundational AI capabilities without limits or additional costs.
- AI-powered SAP interactions that are grounded in your business context to deliver relevant information instantly.
- Access to business documents and SAP resources through intelligent conversation within your daily workflow.
- Contextual data summaries and insights accessed through simple conversational requests.
- Consistent AI assistance across all your SAP applications with conversation context carried across interactions.
SAP Sales Execution
Features:
Included:
- SAP Sales Cloud: B2B sales management with AI-assisted selling capabilities
- SAP Engagement Cloud: Personalized, omnichannel account engagement at scale
- SAP B2B Self-Service Portal: 24/7 self-service portal for orders, invoices, and customer support
- SAP Customer Data Platform: Unified customer profiles with connected B2B data
- SAP Customer Identity and Access Management: Secure identity, access, and consent management
In blocks of 1 Users per year
Contract duration between 3 and 36 Months
Auto-Renewal
Access Joule Base AI for no additional cost with existing Base or Premium plans
Joule Base provides the foundational AI capabilities included in all SAP Cloud applications. Joule Base is included in standard cloud subscriptions and can be used without limits or additional cost.
Get started with customer experience solutions from SAP
Let us help identify the best package for your business needs.