- Consolidate all relevant, first-party customer data across the enterprise and build enriched customer profiles
- Perform audience discovery, targeting, and segmentation accurately at high speeds with multichannel marketing solutions
- Gain deeper insights with machine learning to identify the best audiences and experiences for individual customers
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Treat marketing as a trusted source of business
Orchestrate personalised customer engagements across your organisation with permissions and consent to drive revenue and growth.
SAP is a Leader in Gartner's 2018 Magic Quadrant for Multichannel Marketing Hubs
Watch a demo of the SAP Marketing Cloud solution
Learn about top imperatives for your 2019 marketing strategy
Personalise customer experiences across your business
Gain insight from a single view of your customers and deliver personalised experiences across the entire customer journey.
Build customer trust to develop ongoing relationships
Deliver the experiences that customers expect by recognising them during engagements and practicing consent-based marketing practices.
- Identify and progressively enrich customer profiles, while building relationships
- Ensure that all marketing engagements comply with consent and permissions for each individual customer
- Gain a competitive advantage by being a good steward of your customers' data, while protecting your business
Optimise marketing to drive revenue
Gain visibility and control of the entire closed-loop marketing process, and make data-driven decisions to increase marketing ROI.
- Understand the performance of all marketing activities in one single view
- Gain insights into what is driving business growth and what is not
- Measure the incremental impact of all marketing activities with machine learning analysis
- Test and optimise your marketing strategy with predictive simulation
Drive demand and growth for B2B marketers
Empower marketers to successfully generate demand, increase lead conversions, and, ultimately, drive more sales.
- Gain a holistic view of your contacts and accounts by capturing data across the entire enterprise
- Identify and target customers with account-based marketing across touchpoints with timely and personalised engagements
- Equip your teams with the right insights to make intelligent decisions
What are analysts saying about SAP Marketing Cloud solutions?
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SAP is recognised as a Leader by Gartner
See why SAP is in Gartner’s 2018 Magic Quadrant for Multichannel Marketing Hubs for providing a consolidated view of first-party customer data enterprise-wide.
SAP Marketing Cloud makes an economic impact
Learn why an SAP-commissioned Forrester Consulting study says the SAP Marketing Cloud solution helps multi-brand enterprises boost conversions, understand customers, and find revenue opportunities.
Delivering a best-in-class customer experience
Discover the top imperatives for creating a marketing strategy that can help you improve customer experiences, drive loyalty, and stand out from the competition.
Training and Certification
Achieve your strategic goals with the right knowledge and experience.
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Boost expertise
Develop the knowledge and skills you need with professional courses and certifications offered at our training office, your own location, or online.
Empower your team
Use Learning Journeys to ramp up quickly with role-based training from SAP for every member of your team.
Access on-demand resources
Get unlimited access to comprehensive training content enhanced by social learning and peer collaboration with SAP Learning Hub.
Get started with SAP Marketing Cloud
SAP Customer Experience Services
Transform your business faster with help from SAP Digital Business Services.
Partner Ecosystem
Support the end-to-end customer journey
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