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Industrial Machinery and Components

Engage customers by delivering personalised, smart products and solutions at scale and as a service.

Introducing industry cloud solutions

See how industry cloud solutions from SAP can help you run as an intelligent enterprise to deliver value.

Explore the impact of the COVID-19 pandemic on industrial manufacturing and components
SAP Industries Forum 2020: Industrial Manufacturing

Watch the on-demand Webcast.

Industrial manufacturing software supports digitalization and new business models

SAP software can help you become a market leader by providing customised, smart products and solutions; memorable customer experiences; and aftermarket and outcome-based services.


  • Collaborative Product and Configuration Design
  • Portfolio and Project Management
  • Product Compliance

Sales and Marketing

  • E-Commerce for Customers and Partners
  • Industrial Marketing
  • Quote to Cash for Configurable Products and Solutions
  • Sales Force Automation
  • Sales Performance Management
  • Usage-Based Billing and Revenue Management

Supply Chain

  • Demand Management and Insights
  • Response and Supply Management
  • Sales, Inventory, and Operations Planning
  • Track and Trace and Logistics Networks
  • Transportation Management
  • Warehouse Management


  • Asset Management
  • Environment, Health, and Safety
  • Industrial Insights
  • Manufacturing Execution for Industry 4.0
  • Manufacturing Networks
  • Manufacturing Operations
  • Manufacturing Process Planning

Installation and Service

  • Complaints, Returns, and In-House Repair
  • Field Service Management
  • Intelligent Asset Management for Customers
  • Omnichannel Customer Service
  • Service Monetization
  • Service Parts Management
  • Installation Services


  • Invoice-to-Pay
  • Invoice-to-Cash
  • Financial Planning and Analysis
  • Record-to-Report
  • Travel-to-Reimburse
  • Treasury Management
  • Governance, Risk and Compliance
  • Real Estate

See how customers succeed with SAP

Unlock new business value

Attain operational excellence

Discover how Intelligent ERP can help you compete in the new digital economy by streamlining core customer engagement, asset management, and financial processes.

Embrace the Intelligent Enterprise

Offer your customers tailor-made solutions delivered at scale and as a service by weaving together siloed processes, intelligent technologies, and real-world data threads.

Create a winning strategy for Industry 4.0

Explore SAP’s strategy for Industry 4.0 and how you can leverage Industry 4.0 to turn challenges into opportunities, connect with customers, and integrate partners.

SAP Road Map for Industrial Manufacturing

See how our intelligent solutions support the end-to-end value chain of industrial manufacturing companies, delivering a superior customer experience with integrated, automated processes connected to the real world.

Current release highlights

  • Intelligent product design with 3D visual enterprise and variant configuration functionality
  • Machine learning to improve lead propensity assessment and identify customers at risk
  • Improved demand forecast collaboration with partners 
  • Embedded machine learning and conversational AI (bots) within service and support processes 

Upcoming innovations

  • Machine learning for intelligent product configuration and context-driven services
  • Enhanced forecasting, inventory planning, and multistage inventory optimisation
  • Predictive material requirements planning with interactive capabilities
  • Integrated asset networks and predictive services, including analytics and KPIs

Future plans

  • Personalise customer experiences with intelligent orchestration across stages and channels
  • Extend decision support in sales and operations processes, such as profitability analysis
  • Develop machine learning across manufacturing execution and operations processes 
  • Deploy digital twin platforms for asset lifecycle collaboration with customers and partners

Jump-start your transition

Accelerate implementation time, reduce risks, and get ready for your digital journey with the SAP Model Company service for Industrial Machinery & Components.

SAP Model Company for Industrial Machinery & Components

Become a digital leader with a prepackaged service that delivers predefined end-to-end business processes, test cases, configuration guidelines, and project accelerators for your industry. 

What are analysts saying?

Building resilience in the face of disruption

Find out why IDC reports that adding predictive capabilities and intelligence to asset management is the industrial manufacturing industry’s biggest opportunity for transforming business and staying resilient in uncertain times.

Uncover keys to success from industry experts

Learn how you can overcome some of your greatest challenges today and in the future by becoming an interconnected company that can deploy technology across the industry value chain to create transparency.

Get the facts

10 %

reduction in total manufacturing costs.

SAP Performance Benchmarking

-69 %

lost orders in which management reviews orders, pipeline, and delivery performance.

SAP Performance Benchmarking

82 %

lower FTEs per billion of spend in organisations where suppliers self-register and maintain their profile information.

SAP Performance Benchmarking

Communities and Events

SAP Industrial Manufacturing Community

Find out how our community can help you run your machinery and components manufacturing processes better through topics that include digitalization, trends, and customer news.

Manage your business enterprise-wide

Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business.

Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.


Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organisation.

Procurement and Networks

Streamline procurement processes across your organisation, driving compliance and control while cutting costs and risks.


Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Database and Data Management

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Application Development and Integration

Deploy high-velocity, intelligent edge applications using business and technology services.

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