Billing Adjustment Agent
Help billing clerks to automate the adjustment of billing documents.
Overview
The Billing Adjustment Agent uses information from the Dispute Management Agent to automate adjustments. It cancels the original invoice, updates purchase order references in predecessor documents and generates an adjusted invoice without manual input. This process ensures accurate, compliant responses to customer complaints. Please note: This agent is currently only available for eligible customers enrolled within a corresponding Early Adoption Care (EAC) program.
Benefits
- Improve cash flow by reducing Days Sales Outstanding
- Reduce invoice reprocessing effort
Details
Solution type
AI Agent
Compatibility
Works with
SAP S/4HANA Cloud Public Edition
