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SAP Trust Center
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Data Protection and Privacy

Data protection and privacy is part of our DNA. SAP protects the rights of our employees, applicants, customers, suppliers, partners, and more. When we process and use data, we protect it, preserve its ownership, and maintain the privacy of the person who it belongs to.
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EU General Data Protection Regulation (GDPR)

GDPR harmonizes data protection regulation throughout the EU and gives individuals more control over their data.

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Data Protection and Privacy Agreements

Learn about our rules and standards for the collection, processing and use of personal data, by SAP and our sub-processors.

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Data Protection Management System

Learn how the data protection management system (DPMS) helps us achieve and maintain an effective and appropriate level of data protection and privacy at SAP.

EU General Data Protection Regulation (GDPR)

Personal data is everywhere. The European Union (EU) passed the GDPR to give individuals more control over theirs. GDPR imposes more rules about processing that data, and comes with powerful enforcement.
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Data protection and GDPR

Listen to Birgit Hess, European lead for cloud information security awareness, discuss SAP’s experience after the EU general data protection regulation became effective.

 

GDPR implementation projects

Learn from Ksenia Tretjakova, SAP Consultant for technical security, explain how SAP initiates GDPR projects and discuss our implementation model.

SAP's approach to GDPR

Watch this interview with Volker Lehnert, Senior Director Data Protection S/4HANA to gain his expert insights on protecting personal data.

Regional Data Protection Regulations

Various countries around the world are putting data privacy regulations in place in order to protect their citizens’ privacy rights.


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Data protection management system (DPMS)

Learn how SAP is implementing the requirements of the California Consumer Privacy Act (CCPA) to best support its customers.

Data Privacy in SAP Products

Understand how SAP products keep data secure and master key data security concepts address the requirements of local and regional regulations.


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Data protection and privacy for SAP Cloud Platform

Discover the data protection and privacy measures taken at SAP applicable to SAP as a whole and the measures which have been taken specifically for the SAP Cloud Platform product.

Data Protection and Privacy Policy and Processing Agreements

We respect individual privacy. Our data protection and privacy policy and data processing agreements with our sub-processors, help us act on our values and abide by all relevant laws, worldwide.
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Fulfilling the right to secure data and privacy

Learn about our commitment to data protection and our respect for the privacy of all individuals. Mathias Cellarius, head of Data Protection and Privacy at SAP,  explains why you can feel confident that we keep data safe.

Retention periods and data protection

Learn how SAP defines retention periods and how they are associated to the time an entity needs to keep transactional business objects, such as a contract, after the intended purpose has been satisfied.

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Data Protection and Privacy Policy

SAP's global policy outlines a standard for handling personal data. This policy helps us comply with applicable data protection and privacy laws. It defines requirements for processing and accessing personal data, and establishes clear responsibilities and organizational structures. This means that your data is safe with us.

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Data Protection and Privacy Coordinators

You can trust our network of coordinators to monitor the collection, processing, and deletion of personal data, and maintain a constant high level of data protection and privacy standards within group affiliates and business areas.

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Privacy at a Glance

What you need to know about SAP’s Data Protection and Privacy Policy. Learn how SAP respects and protects the rights of individuals, their information, and what regulations we comply with. The British Standards Institution has certified SAP processes regarding data protection and privacy.

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Data Processing Agreement

SAP signs data processing agreements with each of our cloud services providers.  These agreements mirror the terms of SAP’s customer-facing data protection agreement and include the standard contractual clauses (SCCs). SAP maintains a high standard for all vendors. This approach establishes a high level of data protection and privacy for our customers in the EU and beyond.

Data Protection Management System

To demonstrate our compliance obligations with data protection and privacy laws, SAP has implemented a wide range of measures – such as a data protection management system – to protect data controlled by us and our customers from unauthorized access and processing, accidental loss, or destruction.
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Line of Business Data Protection Guidelines

Our data protection management system allows SAP to ensure compliant behavior across all our lines of business. We have a set of company-wide data protection guidelines, function-specific work instructions, and a worldwide network of data protection representatives.

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Internal Data Protection

SAP regularly trains all employees and verifies a high level of data protection awareness with regular audits in more than 100 locations worldwide every year.

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Data Protection Management System Certificate

Accredited by the British Standard Institution (BSI) of London, the certification is based on BS 10012, the standard for personal information management systems. Audit details and results are made available to all customer through the annual customer audit report.

Get the latest news and trends from the experts

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Kim Lessley
Product Management
SAP SuccessFactors

Highest standards of data protection and privacy

At SAP SuccessFactors, we have the pulse on shifting regulatory frameworks, and are committed to helping our customers comply with current regulations as well as what we anticipate future regulations will be.

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Ido Shamgar
Product Marketing Global Lead
SAP

ERP in the cloud: A key deciding factor for GDPR compliance

Even if you do not have customers in the European Union, chances are good that your customers do. Any hint of noncompliance anywhere in the value chain can impact your company.

Manasi Sridhar
Intelligent Enterprise Group
SAP

Brief Introduction to data protection and privacy in S/4 HANA

This blog briefly describes the features S/4 HANA explicitly provides to support compliance with the relevant legal requirements and data protection. 

Get more access to SAP Trust Center

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Additional access to documentation

The new internal edition of SAP Trust Center extends the public offering by granting access to classified information, documents, and other content available only to SAP customers and SAP partners with a valid SAP user ID.

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