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Screenshot of the dashboard in Qualtrics Candidate Experience

SAP Qualtrics Candidate Experience

Empower talent acquisition leaders with real-time insights to identify experience gaps across the entire candidate journey.

Create better recruitment outcomes by listening to what candidates need and want

Automate the gathering and analysis of candidate sentiment data to continually identify areas where you shine or could perform better.


Improve the candidate experience by using the SAP Qualtrics Candidate Experience solution to gather real-time feedback and power data-driven optimization within the SAP SuccessFactors Recruiting solution.
  • Cloud deployment
  • Guided setup workflow with prebuilt surveys and dashboards
  • Multitouch programs with contact frequency management
  • Integration with SAP SuccessFactors Recruiting

Key Benefits

Streamline the candidate pipeline

Accelerate pipeline growth and progression by evaluating and optimizing the candidate experience from a holistic point of view.

Secure top talent

Close the experience gaps preventing your company from attracting, engaging, and securing the right talent.

Improve employer brand reputation

Create return applicants, referrals, and brand advocates by making the most out of each touch point with every job seeker.

Key Features

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Insights across the entire candidate lifecycle

  • Gain insight into touch points related to your career site, application, screening, interviews, and offers
  • Identify why candidates are dropping out
  • Apply detailed analysis, including AI-powered text analytics

Research-backed content and expertise

  • Use prebuilt surveys and program guidance developed by experience management scientists
  • Gain real-time visibility into each touch point and your overall candidate experience rating with prebuilt dashboards

Flexible programs tailored to your experience

  • Use a guided setup workflow to align survey touch points with the candidate experience in SAP SuccessFactors Recruiting
  • Drill deeper into multiple moments in the candidate journey with multitouch programs
  • Use built-in contact frequency tools so you get data at every stage without over-surveying

Technical Information

This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.

Installation and setup

Follow the setup instructions so you can start running your SAP software quickly and confidently.


Optimize configuration of SAP Qualtrics Candidate Experience with our comprehensive configuration guide.


Find out how you can integrate SAP Qualtrics Candidate Experience with your existing HR landscape.

Get Started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

Advisory and Design Service for Employee Experience with HXM Solutions from SAP

Reimagine HR processes to strengthen employee engagement, performance, and retention. This service has four advisory-based modules that help you discover, design, impact, and adopt Human Experience Management (HXM) programs. Mix and match the modules you need, depending on where you are in your HXM journey.

  • Co-create meaningful employee experiences for improved outcomes
  • Foster a culture enabling an exceptional, unique work experience
  • Understand key drivers of attraction, engagement, and retention

Implementation Service for Experience Management for HR

The experience management (XM) bundle for core HR facilitates holistic, personalized workforce development, allowing you to quickly begin transforming the employee experience. The service enables you to rapidly implement and deploy the XM bundle for core HR.

  • Understand employee sentiment at different touch points to increase engagement
  • Standardize HR processes across the workforce, supported by a consistent HR system of record
  • Automate and scale employee listening based on transactions in SAP SuccessFactors solutions

Support Services

SAP Enterprise Support, cloud edition for SAP SuccessFactors HXM Suite

Embedded in every SAP cloud solution at no additional fee, the SAP Enterprise Support, cloud editions offering is SAP's foundational success plan to help drive your immediate and ongoing success. 

  • Get expert guidance through SAP Enterprise Support value maps and during mission-critical situations
  • Build competency and expand skills easily with the SAP Enterprise Support Academy program
  • Access tools, reports, and services to unlock the business value of existing investments for faster innovation
  • Get the attention you need at the speed you expect for whatever issues arise, regardless of your deployment scenario
  • Administer cloud environments effectively with our advanced cloud-based tool for application lifecycle management (ALM) 

SAP Preferred Success for HXM solutions from SAP

Realize the value of your SAP cloud solution with our success resources from SAP Preferred Success to achieve your desired business outcomes and drive continuous value with HXM solutions from SAP. 

  • Achieve an enhanced user experience
  • Implement faster adoption of the latest innovations and generate new business insights
  • Improve business performance and process integration
  • Decrease turnover resulting in decreased operational costs

Questions? Get in touch!

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