Define a set of pejorative vocabulary.

The profanity check feature flags potentially offensive language in the emails and gives you a chance to reconsider before clicking send.

Overview

Support Efficiency

Improve agent productivity

Faster Case Resolution for Agents

Empower agents to solve cases faster

Service Efficiency & Satisfaction Increase

Increase service efficiency and improve customer satisfaction

Details

Solution type

AI Feature

Compatibility

Works with

SAP Service Cloud

Plans and pricing

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titleSAP Service Cloud Version 2, Profanity Check

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