SAP Intelligent Product Recommendation, requirements processing

Manufacturers of complex products often receive end-customer quote and proposal requests (RFQ/RFP) in an unstructured format (e-mail, Word file, etc.). These require manual effort- and time-requiring request processing in order to prepare fitting product configurations and ultimately sales quotations. SAP Intelligent Product Recommendation (SAP IPR) analyzes end-customer request RFPs/RFQs, given in an unstructured format, and extracts the product-relevant requirements. Based on the extracted product requirements SAP IPR recommends several product configurations fitting end-customer needs best. The sales representative can then make the decision which configuration to include into sales quotation and finetunes it, if needed. This minimizes human data entry effort to prepare product configurations and leaves the "smart" work on sales representatives thus reducing time on sales quotes completion dramatically.

Benefits

• Minimize human data entry effort to prepare product configurations: SAP Intelligent Product Recommendation (SAP IPR) analyzes end-customer request PFIs/RFPs/RFQs, given in an unstructured format, and extracts the product-relevant requirements
• Reduce time on sales quotes completion dramatically: Based on the extracted product requirements SAP IPR recommends several product configurations fitting end-customer needs best
• Put only “smart” work on sales representatives: Based on the previous step sales representative makes a decision, which configuration to include into sales quotation and finetunes it, if needed

Business Value

• 0.1% increased revenue
• 0.1% increased profits
• 20% reduction in cost of quoting process
• 20% reduction in cost of sales representative training
• 10% faster time to revenue of newly hired sales reps