Financial performance on an artificial dashboard

Financial Data

Five-Year Summary

Download Report Data (XLS)


This page is best viewed using a desktop computer or tablet.

✓ Audited

Five-Year Summary1
€ millions, unless otherwise stated20242023202220212020
Revenues
Cloud ERP Suite14,16610,6268,209NANA
Cloud17,14113,66411,4268,7018,080
Cloud and software29,83026,92425,39123,36123,228
Services4,3464,2834,1283,5924,110
Total revenue34,17631,20729,52026,95327,343
Share of more predictable revenue (in %)8381797572
Operating Expenses
Cost of cloud−4,660−3,884−3,499−2,881−2,699
Total cost of revenue−9,243−8,674−8,038−7,219−7,886
Total operating expenses−29,511−25,408−23,606−20,645−20,715
Profits and effective tax rate
Cloud gross profit12,4819,7807,9275,8205,381
Cloud gross profit (non-IFRS)212,5599,8217,9815,8965,634
Gross profit24,93222,53421,48219,73419,458
Operating profit4,6655,7995,9146,3086,623
Operating profit (non-IFRS)28,1536,5146,4476,8708,287
Profit after tax from continuing operations3,1503,6003,0686,8245,283
Profit after tax33,1505,9641,7085,3765,283
Effective tax rate (non-IFRS, in%)232.330.325.332.026.5
Backlog
Current cloud backlog18,07813,74511,0248,6747,155
Liquidity and Cash Flow
Net cash flows from operating activities from continuing operations5,2206,2105,6756,1827,194
Free cash flow4,1135,0934,3885,0496,000
Net liquidity (net debt)1,6953,521−2,070−1,563−6,503
Assets, Equity and Liabilities
Total assets74,12268,33172,15971,17458,464
Total liabilities28,31424,92529,31129,65128,537
Total equity45,80843,40642,84841,52329,927
Key SAP Stock Facts
Issued shares4 (in millions)1,2291,2291,2291,2291,229
Earnings per share, basic (in €) from continuing operations2.683.112.805.454.35
Earnings per share, basic (non-IFRS, in €) from continuing operations24.533.723.946.655.41
Earnings per share, diluted (in €) from continuing operations2.653.082.795.454.35
Earnings per share, basic (in €)32.685.261.954.464.35
Earnings per share, basic (non-IFRS, in €)2,34.535.513.236,735.41
Earnings per share, diluted (in €)32.655.201.944.464.35
Dividend per share4 (in €)2.352.202.052.451.85
Total dividend distributed42,7412,5652,3952,8652,182
Non-financial KPI's
Number of employees5,6109,121107,602106,312102,658102,430
Women working at SAP5 (in %)35.435.234.934.333.6
Women in executive roles5 (total, in % of total number of employees)22.522.2NANANA
Women in management5 (total, in % of total number of employees)30.229.729.328.327.5
Employee Engagement Index (in %)7480808386
Employee retention (in %)96.796.492.893.295.3
Customer Net Promoter Score71297104
Gross greenhouse gas emissions (scope 1, 2, 3 / market-based)
(in million tons CO2 equivalents)		6.96.9NANANA

1 Based on SAP Group results, according to IFRS, unless otherwise stated.
2 From 2024, we updated our non-IFRS policy to include share based payment expenses and exclude gains and losses from equity securities, net. The years 2021 and 2020 have not been adjusted.
3 From continuing and discontinued operations.
4 2024 numbers are based on the proposed dividend and on level of treasury stock at year end.
5 Numbers at year end.
6 Full-time equivalents
7 Since 2022, we are using our updated methodology for calculating customer Net promoter score. Prior years have not been adjusted. Please see Performance Management Systems in the management report of this integrated report for further information.

twitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixeltwitter pixel