| Profit after tax1 | | 3,150 | 5,964 | 1,708 |
| Adjustments to reconcile profit after tax to net cash flow from operating activities: | | | | |
| (Profit) loss after tax from discontinued operations | | 0 | −2,363 | 1,359 |
| Depreciation and amortization | (D.2)–(D.4) | 1,280 | 1,373 | 1,569 |
| Share-based payment expenses | (B.3) | 2,385 | 2,220 | 1,431 |
| Income tax expense | (C.5) | 1,614 | 1,741 | 1,446 |
| Financial income, net | (C.4) | −398 | 456 | 1,389 |
| Decrease/increase in allowances on trade receivables | | 30 | −10 | 77 |
| Other adjustments for non-cash items | | 110 | 23 | −175 |
| Decrease/increase in trade and other receivables | | −247 | −393 | 196 |
| Decrease/increase in other assets | | −632 | −700 | −1,213 |
| Increase/decrease in trade payables, provisions, and other liabilities | | 603 | 633 | 154 |
| Increase/decrease in contract liabilities | | 869 | 443 | 643 |
| Share-based payments | (B.3) | −1,282 | −1,091 | −1,180 |
| Interest paid | | −550 | −393 | −244 |
| Interest received | | 563 | 469 | 156 |
| Income taxes paid, net of refunds2 | | −2,277 | −2,161 | −1,642 |
| Net cash flows from operating activities – continuing operations | | 5,220 | 6,210 | 5,675 |
| Net cash flows from operating activities – discontinued operations | (D.1) | 0 | 122 | −29 |
| Net cash flows from operating activities1 | | 5,220 | 6,332 | 5,647 |
| Cash flows for business combinations, net of cash and cash equivalents acquired | | −1,114 | −1,168 | −679 |
| Proceeds from sales of subsidiaries or other businesses | | 0 | 0 | 289 |
| Cash flows from derivative financial instruments related to the sale of subsidiaries or businesses | | 0 | −91 | 0 |
| Purchase of intangible assets and property, plant, and equipment | | −797 | −785 | −877 |
| Proceeds from sales of intangible assets or property, plant, and equipment | | 122 | 99 | 95 |
| Purchase of equity or debt instruments of other entities | | −6,401 | −3,566 | −2,320 |
| Proceeds from sales of equity or debt instruments of other entities | | 7,533 | 907 | 4,190 |
| Net cash flows from investing activities – continuing operations | | −656 | −4,603 | 699 |
| Net cash flows from investing activities – discontinued operations | (D.1) | 0 | 5,510 | −32 |
| Net cash flows from investing activities1 | | −656 | 906 | 667 |
| Dividends paid | (E.2) | −2,565 | −2,395 | −2,865 |
| Dividends paid on non-controlling interests | | −1 | −13 | −12 |
| Purchase of treasury shares | (E.2) | −2,106 | −949 | −1,500 |
| Proceeds from borrowings | (E.3) | 2,767 | 13 | 158 |
| Repayments of borrowings | (E.3) | −1,185 | −4,081 | −1,445 |
| Payments of lease liabilities | | −310 | −332 | −410 |
| Transactions with non-controlling interests | (E.2) | −11 | 0 | 0 |
| Net cash flows from financing activities – continuing operations | | −3,412 | −7,758 | −6,074 |
| Net cash flows from financing activities – discontinued operations | (D.1) | 0 | 24 | −263 |
| Net cash flows from financing activities1 | | −3,412 | −7,734 | −6,337 |
| Effect of foreign currency rates on cash and cash equivalents | | 333 | −388 | 134 |
| Net decrease/increase in cash and cash equivalents | | 1,485 | −883 | 109 |
| Cash and cash equivalents at the beginning of the period | (E.3) | 8,124 | 9,008 | 8,898 |
| Cash and cash equivalents at the end of the period | (E.3) | 9,609 | 8,124 | 9,008 |
