Telecommunications
Boost resilience and profitability with engaging customer experiences
Reimagine your telecommunications operations while accelerating innovation, driving growth, and lowering operational costs with unified solutions.
Our telecommunication solutions help you:
Remain profitable and competitive by adopting new revenue streams.
Improve efficiency, savings, and customer satisfaction with a fully integrated supply chain.
Scale your business, grow revenue, and maximize customer loyalty with personalized experiences.
Lower service costs and improve uptime with optimized field service operations.
Drive predictable growth by enabling intelligent, effective sales behaviors.
Support profitable growth
Increase revenue with faster, more agile decisions powered by detailed profit and cost insights.
Achieve supply chain resilience
Help ensure resilient operations by minimizing disruptions, maintaining continuity, and adapting quickly to evolving environmental, regulatory, and market changes.
Grow beyond connectivity
Build customer loyalty and increase recurring revenue with personalized subscriptions, a pay per use model, and bundled products and services tailored to customer needs.
Modernize and expand infrastructure
Achieve a lower cost to serve and higher network uptime using AI-enabled advanced scheduling and optimized workforce management for efficient and sustainable field service.
Explore telecommunications solutions from SAP and partners that can help your business run better
Drive innovation with real-time visibility enabled by unified service operations.
Enterprise asset management
Manage network asset ROI from investment planning to retirement to:
Ensure consistent views of network assets with an integrated data approach.
Improve network asset health and performance with connected asset management.
Increase field productivity with optimized scheduling and mobile apps.
SAP APPLICATION
Capital project management
Optimize resources and accelerate time to market for new products and services with centralized processes and information.
SAP APPLICATION
Supply chain planning for network assets
Reduce equipment shortages and delays by synchronizing supply plans with network expansion through collaborative partner planning.
SAP APPLICATION
Field service management
Reduce service costs and cycle times from query to invoice with optimized workforce scheduling and mobile apps.
PARTNER APPLICATION
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Reduce equipment failure rates and manage the equipment lifecycle using a map-based approach integrated with SAP S/4HANA.
Discover SAP Business Suite
See how SAP cloud ERP applications, SAP Business AI, and SAP Business Data Cloud come together to deliver exceptional value for your organization.
See how customers are succeeding with SAP solutions for telecommunications
See what analysts are saying about SAP
A New Approach to Customer Data Provides a Big Payoff
Explore the customer data market from the perspective of Harvard Business Review industry analysts.
Resources
Financial strategies for future telecom growth
Learn how improved financial planning, close and consolidation, and reporting can become a powerful engine for business growth and resilience.
Telco Business AI
See how SAP Business AI can help your telecommunications organization constantly improve and innovate your business.
Navigating growth in tower and fiber businesses
Learn about the growth opportunities telecom infrastructure companies (towercos and fibercos) find amid rising digital connectivity demands.
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Connect with SAP industry experts
Get advice on how to drive cost-effective transformation and sustainable growth with our innovative industry solutions.
Explore packages and pricing
Choose modular, AI-enabled solutions tailored to your business priorities—including finance, supply chain, HR, procurement, or sales—and grow at your pace.
See what’s ahead with SAP road maps
Browse upcoming strategies and advancements across SAP products and industries—and get the insight you need to plan your strategy with confidence.