SAP Sales Cloud Version 2, e-mail draft recommender
Reduce time to draft responses based on previous interactions.
Overview
Generate a response e-mail in case or opportunity based on the previous e-mail replies and purpose selected by the user for which an e-mail needs to be drafted.
Benefits
- Reduce the time and effort that service agents spend on drafting e-mails and help them focus more on other productive tasks
- Generate e-mails accurately with correct spellings and grammar without having to worry about spell-check and corrections
Business Value
- 80% time saved in drafting email responses for sales representatives
Details
Solution type
AI Feature
Plans and pricing
SAP Sales Cloud Version 2, e-mail draft recommender
Details:
This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available seperately.
Use the
This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.
- Contract duration available upon request
Details:
This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available seperately.
Use the
This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.
Technical Information
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Resources
Initial Setup - SAP Help Portal
Product - SAP Help Portal
Product - Feature Scope Description
Product - What's New
Business Value 3-Pager
SAP Sales Cloud Version 2, e-mail draft recommender
