SAP Commerce Cloud
What is SAP Commerce Cloud?
SAP Commerce Cloud natively connects business data with market-leading commerce capabilities to drive profitability for growing companies and the world’s largest enterprises.
From discovery to delivery, unite every step for customer experiences to:
Accelerate time-to-value and drive AI use cases with SAP data connectivity.
Use AI assistants and agents to optimize the commerce journey.
Run B2B, B2C, and B2B2C commerce end to end on one platform.
Choose out-of-box features or fully customize your implementation.
Agentic AI for B2B commerce
Join us June 17 to learn how agentic AI is reshaping B2B commerce—and discover how to build your own winning strategy.
Key benefits
Grow sales across every channel
Enable personalized buying across business models, regions, and channels—including agentic search—to expand reach and accelerate revenue growth.
Reduce TCO and accelerate time to value
Avoid fragile integrations and costly customization. Launch faster with lower total cost of ownership and greater reliability through native SAP Cloud ERP connectivity.
Uncover insights and provide transparency
Give customers real-time transparency, enable smarter selling, and optimize decisions with AI backed by a single source of truth.
Create seamless unified commerce experiences
Provide customers with consistent pricing, availability, account info, and support no matter how or where they choose to buy.
Stay future ready with AI innovation
Boost efficiency and loyalty using embedded AI and agentic commerce to deliver the right product at the right price at the right time for every customer.
Tailor to your unique business
Choose our flexible e-commerce solution that fits your business today and adapts to your needs as you grow.
Features
Core commerce
Integrate best-in-class tools for parts of your stack (such as headless CMS, advanced search, and custom front end), while keeping other parts (such as inventory and pricing) on the core platform without the overhead of a full composable build. Gain peace of mind with AI-enabled monitoring for your commerce operations.
Commerce AI
Make teams more effective and shopping experiences more personalized with AI-supported functionality throughout the commerce experience.
Product catalog management
Create a comprehensive view of your product data to drive consistent omnichannel experiences. Use commerce AI agents to organize and enhance product catalogs so customers can easily discover, research, and buy while commerce teams are freed from routine tasks.
Pricing, promotions, and payments
Choose payment approaches and partners that are right for you while surfacing the right cross-selling and up-selling offers to each customer.
Search and discovery capabilities
Deliver highly relevant, natural language–driven product discovery that quickly connects the customer with the products and services that fit their needs.
Composable storefront
Build engaging online shopping experiences with modular, interchangeable components. Choose the solutions for each part of your digital storefront that are right for your customers and brand.
ESG economic validation report
Explore the economic benefits of integrating SAP ERP and Commerce Cloud.
See how customers are succeeding with Commerce Cloud
Streamlining order management
Learn how Nokia is updating their order-to-cash processes to improve the customer experience.
Doubling revenue over three years
Read how Online Metals used SAP Commerce Cloud to create a B2B e-commerce and marketplace experience for cut-on-demand metals and plastics.
Creating consistent omnichannel customer experiences
Discover how Coca-Cola Hellenic Bottling Co. enhanced sales with SAP Commerce Cloud, enabling flexible and secure digital ordering.
Increasing customer satisfaction by anticipating needs
Learn how Cintas used the unified platform offered by SAP Commerce Cloud to help customers interact with the brand on their own time.
Take an interactive product tour
Explore some of the key features in our interactive product tour for Commerce Cloud.
Resources
See what analysts are saying about SAP Commerce Cloud
2025 Gartner® Magic Quadrant™ for Digital Commerce
SAP is honored to be the only vendor to be named a Leader 11 times since 2014.*
Road map, technical, and security resources
Reap the benefits of e-commerce innovations
Learn about planned innovations, future releases, and product visions for the Commerce Cloud solution.
Explore more solutions
SAP Order Management
Provide a single view of sales, inventory, and fulfillment to power a unified commerce journey.
SAP B2B Self-Service Portal
Free up your sales and support teams by giving customers 24/7 self-service access to critical order details.
SAP Business AI for Customer Experience
Improve customer experiences and drive results with time-saving AI marketing and e-commerce solutions.