Enterprise Asset Management
Maximise asset health and performance with SAP Intelligent Asset Management software
Maintain and service the performance of physical assets with real-time insights, the IoT, machine learning, mobility and advanced and predictive analytics.
Industry 4.0
Connect production with end-to-end process execution across the supply chain
Product Overview
Plan, schedule, and execute maintenance operations better by integrating intelligent technologies that deliver new value and optimise your processes.
Risk estimation and evaluation
Estimate and assess risk to select fit-for-purpose reliability methodologies and improve the productivity of your team.
Proven reliability methodologies
Develop asset strategies based on failure mode effects analysis and reliability centered maintenance and optimise outcomes.
AI-based predictive maintenance
Determine an equipment’s failure curve based on calculated probabilities and estimate the remaining useful life.
Workforce scheduling and dispatching
Optimise scheduling, planning, and dispatching in real time with tools based on artificial intelligence (AI).
Analytics, reports, and dashboards
Recognise issues and make decisions to resolve them quickly by using standardised and customised analytics and reports.
Mobile field service
Manage existing work and asset data whether you’re online, offline, or occasionally connected.
Work order management
Manage work orders along with notifications, time, parts, measurement readings, and attachments.
Compatibility with multiple devices
Take advantage of the ease of using a mobile device and the back-end flexibility of a modern asset management solution.
Mobile asset management
Manage existing work and asset data whether you are online, offline, or have an intermittent Internet connection.
With SAP Service and Asset Manager, we’re eliminating paper-based processes out in
the field. Our workers can access the data they need as well as capture real-time information regarding work completion and trackability back into the SAP system. Then all that data is available to management in real time.
Laura Musgrove, Innovation Operations Executive, Freeport-McMoRan Inc.
Asset operations and planning
Monitor important, time-sensitive work proactively across maintenance activities and spare parts inventory.
Maintenance scheduling
Track work status and build schedules by simulating scope and workload.
Maintenance execution
Complete planned and unplanned maintenance tasks in a more efficient manner.
Standalone geometry explorer and editor
Access enterprise and publicly available GIS information, while creating and editing spatially enabled business objects.
Customisation of geospatially enabled solutions
Adjust map user interfaces for different user groups and scenarios.
Federation of GIS data
Expose geometries and attributes of geospatially enabled business objects as REST-based feature services.
Collaborative service ecosystem
Grow your workforce from your own proven and trusted network of service professionals.
Skill and qualifications management
Give customers the best professional service possible anytime and anywhere.
AI-enabled scheduling and technician empowerment
Dispatch technicians to service requests in real time and manage tasks until completion.
See how customers are succeeding with EAM solutions from SAP
Turn services into a vital and vibrant part of your business
Stand out and grow using innovative service models
Find out how servitization can differentiate your business, increase profits, and boost equipment performance.
What are analysts saying about innovations in asset management?
Achieve maximum value with intelligent asset management
As manufacturers adapt to changing economic and competitive pressures, many are adopting an Industry 4.0 mindset with a focus on transitioning from an automated to intelligent manufacturing and intelligent asset management mindset.
Embracing the intelligence revolution in EAM
Find out why SAP is named a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Asset-Intensive EAM Applications 2020–2021 Vendor Assessment.
Enhance asset management with Industry 4.0
See how manufacturers use digital technologies to improve equipment practices and performances aligned with effective maintenance.
Resource Center
Discover how to take advantage of an ecosystem-wide approach to asset management that supports new technologies such as AI and automation.
Get a detailed overview of our asset management solution portfolio and value proposition for customers.
Start managing the complete lifecycle of your equipment rapidly, control costs, and improve equipment performance with this Amplify package.
Find out how you can boost operational efficiency based on best practices.
Sharpen your competitive edge and achieve your sustainability goals with innovative product-as-a-service models.
Discover how Swiss railway company SBB AG optimised its asset maintenance planning and processes for a safe, reliable experience.
See why SAP Intelligent Asset Management solutions are essential in an intelligent enterprise.
Stay up to date on innovations in SAP Intelligent Asset Management by reading the latest news and announcements in the SAP News Center.
Maximise asset performance and perfect operational reality with a digital supply chain.