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Enterprise Asset Management

Manage the entire lifecycle of your physical assets with enterprise asset management (EAM) software systems from SAP.

Maximise asset health and performance with SAP Intelligent Asset Management software

Maintain and service the performance of physical assets with real-time insights, the IoT, machine learning, mobility and advanced and predictive analytics.


Industry 4.0

Connect production with end-to-end process execution across the supply chain

Product Overview

Plan, schedule, and execute maintenance operations better by integrating intelligent technologies that deliver new value and optimise your processes.


Risk estimation and evaluation

Estimate and assess risk to select fit-for-purpose reliability methodologies and improve the productivity of your team.

Proven reliability methodologies

Develop asset strategies based on failure mode effects analysis and reliability centered maintenance and optimise outcomes.

AI-based predictive maintenance

Determine an equipment’s failure curve based on calculated probabilities and estimate the remaining useful life.


Workforce scheduling and dispatching 

Optimise scheduling, planning, and dispatching in real time with tools based on artificial intelligence (AI).

Analytics, reports, and dashboards 

Recognise issues and make decisions to resolve them quickly by using standardised and customised analytics and reports.

Mobile field service 

Manage existing work and asset data whether you’re online, offline, or occasionally connected.


Work order management 

Manage work orders along with notifications, time, parts, measurement readings, and attachments.

Compatibility with multiple devices 

Take advantage of the ease of using a mobile device and the back-end flexibility of a modern asset management solution.

Mobile asset management

Manage existing work and asset data whether you are online, offline, or have an intermittent Internet connection.

With SAP Service and Asset Manager, we’re eliminating paper-based processes out in
the field. Our workers can access the data they need as well as capture real-time information regarding work completion and trackability back into the SAP system. Then all that data is available to management in real time.

Laura Musgrove, Innovation Operations Executive, Freeport-McMoRan Inc.


Asset operations and planning 

Monitor important, time-sensitive work proactively across maintenance activities and spare parts inventory.

Maintenance scheduling 

Track work status and build schedules by simulating scope and workload.

Maintenance execution 

Complete planned and unplanned maintenance tasks in a more efficient manner.


Standalone geometry explorer and editor 

Access enterprise and publicly available GIS information, while creating and editing spatially enabled business objects. 

Customisation of geospatially enabled solutions 

Adjust map user interfaces for different user groups and scenarios.

Federation of GIS data 

Expose geometries and attributes of geospatially enabled business objects as REST-based feature services.


Collaborative service ecosystem

Grow your workforce from your own proven and trusted network of service professionals.

Skill and qualifications management

Give customers the best professional service possible anytime and anywhere.

AI-enabled scheduling and technician empowerment

Dispatch technicians to service requests in real time and manage tasks until completion.



Learn how Norfolk Southern is reimagining Asset Management with Industry 4.0

See how customers are succeeding with EAM solutions from SAP

Turn services into a vital and vibrant part of your business

Stand out and grow using innovative service models

Find out how servitization can differentiate your business, increase profits, and boost equipment performance. 

What are analysts saying about innovations in asset management?

Achieve maximum value with intelligent asset management

As manufacturers adapt to changing economic and competitive pressures, many are adopting an Industry 4.0 mindset with a focus on transitioning from an automated to intelligent manufacturing and intelligent asset management mindset.

Embracing the intelligence revolution in EAM

Find out why SAP is named a Leader in the IDC MarketScape: Worldwide SaaS and Cloud-Enabled Asset-Intensive EAM Applications 2020–2021 Vendor Assessment.

Enhance asset management with Industry 4.0

See how manufacturers use digital technologies to improve equipment practices and performances aligned with effective maintenance.

Resource Center

Questions? Get in touch!

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