Provides all the information related to an account that helps service agents.

Summarize all the information related to an account that helps the sales representatives, such as the business, the culture or the competitive landscape. Capture and present the account’s business strategies and be better prepared and targeted for a sales pitch.

Overview

Multi-Dimensional Customer Insights

Get a holistic view of the customer account in different dimensions such as business, culture, competitive landscape, etc.

Integrated Customer Segmentation

Captures and presents the account’s business strategies and incorporate customer segmentation

Targeted Customer Conversations

Help service agents in facilitating targeted and relevant conversations with customers and identify opportunities for future collaboration

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Details

Solution Type

AI Feature

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Service Cloud

Plans and pricing

SAP Service Cloud Version 2, Account Synopsis

Details:

AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.

Price upon request
  • Contract duration available upon request
  • Has prerequisite
    • See all pricing details
Terms and conditions

Details:

AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.

This AI offering can only be bought as part of the package Joule Premium for Customer Experience and is not available separately. This package is available through purchase of AI units.

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