SAP Enterprise Service Management, document extraction

Extract relevant information from attachments automatically.

Overview

This feature automatically identifies and extracts relevant information (e.g. Invoice, Contract Account etc.) from attachments like images or PDFs, converting unstructured text into structured data for support processes. It allows easy entity retrieval from backends of SAP solutions, such as SAP S/4HANA Cloud.

Benefits

  • Accelerate document handling, improve data accuracy, and seamlessly connect document flows into broader business processes
  • Enhance productivity while ensuring scalable integration with various communication channels and automated workflows within existing SAP environments

Details

Solution type

AI Feature