Create custom AI tools for business users grounded in SAP data.
As an administrator, you can use the AI Tools Builder to validate prompts that are grounded in SAP Customer Experience data and create custom AI tools that are best suited for your business needs.
Overview
CRM Data-Grounded AI
Ground your AI tools with CRM data via merge fields to meet your complex business needs
Trusted Custom AI Development
Develop custom AI tools using SAP’s trust layer, obfuscating PII, ensuring zero data retention by LLMs, and preventing bias
Universal Custom AI Access
Access your custom AI tools from anywhere through SAP CX AI Toolkit extension
Details
Solution type
AI Feature
