Composable storefront
Gain flexibility and control over digital commerce journeys
Build a composable storefront with SAP Commerce Cloud
SAP Commerce Cloud enables you to create customized digital storefronts using JavaScript-based front-end technology while leveraging back-end capabilities to personalize customer experiences.
Build engaging sites
Use our intuitive interface and on-site consumer-grade drag-and-drop tooling to build engaging sites.
Create compelling journeys
Navigate, preview, interact with, and edit in-context content to create compelling personalized experiences.
Speed time to market
Share content across sites to ensure brand consistency and quick time to market for global enterprises with multiple lines of business.
SmartEdit
Create, manage, and personalize website content with a user-friendly interface.
Content creation and management
WYSIWYG editor
Use our intuitive WYSIWYG editor for visual previews of how content will appear on your website.
Drag-and-drop functionality
Create and arrange content with drag-and-drop simplicity.
Responsive design
Preview and optimize content for different screen sizes, ensuring a consistent user experience across devices.
Collaboration
Collaborate with team members to streamline content creation and approval workflows.
Enterprise content management (ECM)
Create, organize, manage, and deliver content to various channels and users with greater consistency and accuracy.
Centralized product data
Consolidate product data and manage catalogs in a central location.
Content distribution
Distribute digital content across various channels, including B2C and B2B websites and applications.
Records management
Use our records management capabilities for enhanced compliance and enterprise-level business process integration.
Assisted service module (ASM)
Combine the convenience and accessibility of digital tools with the personalized interactions of human support.
Real-time sales and service support
Empower teams to access the storefront to assist customers with tasks like adding items to carts, creating accounts, or canceling orders.
Account data access
Enable teams to offer more personalized assistance with access to customer data on order history, preferences, and more.
Personalized, one-on-one interactions
Give teams a 360-degree view of the customer to better understand needs and offer relevant assistance.
Account creation
Create new accounts with enhanced first-party data collection and provide personalized hybrid sales and service engagements.
Efficient customer search
Locate existing customers on your website and maintain customer identity for the duration of the engagement.
Customer list view
Create and manage lists to group and filter customers based on various criteria.
Reference storefronts
Reference storefronts provide flexible digital experiences without limits on developers and marketers.
Extensible and upgradable
Progressive and performant
Separation of concerns
Flexibility with rich capabilities
Explore all features of SAP Commerce Cloud
Catalog and product management
Create a 360-degree view of your product for seamless omnichannel experiences.
Payments and promotions
Deliver a consistent pricing and payments experience across all channels.