Customer Experience Connect is now on demand
Discover the standout moments from this year’s event, including inspiring keynotes, exclusive sessions, and so much more.
Connect everything. Achieve anything.
Watch Customer Experience Connect sessions on demand. Customer Experience Connect attendees were able to:
- Learn how CX is moving from AI at the individual level to AI that runs the customer lifecycle.
- Experience Joule Assistants and Joule Agents run real CX workflows on real-time data, end to end.
- Connect with marketing, sales, service, and commerce leaders scaling AI beyond individual teams.
Watch the global and Customer Experience Connect keynotes on demand
Connected intelligence: Bringing the Autonomous Enterprise to life
The Autonomous Enterprise connects decades of experience in finance, spend, supply chain, human capital management, and customer experience with the process knowledge, data, and governance of SAP Business AI Platform—enabling your business to stay ahead. Join Christian Klein, CEO of SAP SE, and guests to explore the Autonomous Enterprise.
Watch the global keynote
In Conversation with Jason Sudeikis
Jason Sudeikis is an award-winning actor, comedian, writer, and producer, best known as the endlessly optimistic Ted Lasso, star of the series he co-created for Apple TV+. Jan Gilg sat down with Sudeikis for a one-on-one conversation to explore some of the biggest lessons for businesses not only from his hit show, but also from his larger career journey.
Watch the conversation on demand
Running Autonomous CX: How ambitious customer-facing teams drive growth
Autonomous CX unifies marketing, commerce, sales, and service into a connected system, extending each team's reach toward once-unreachable business outcomes. See how operations change when agents run the work, how leading organizations are evolving roles, and how people are doing their most valuable work. Customer proof and demos included.
Watch the Customer Experience Connect keynoteWatch session highlights on demand
Discovery-to-fulfillment road map
AI is reshaping how customers find products. Make sure your commerce and fulfillment stack can keep up. Explore SAP's road map for digital lead to fulfillment—how the SAP Commerce Cloud solution and SAP Order Management Services bundle are advancing to capture AI-driven demand, convert it at the storefront, and execute every order with confidence.
Watch session on demandLead-to-cash road map
Discover SAP’s lead-to-cash and issue-to-revenue road maps—and how AI works across SAP Sales Cloud and SAP Service Cloud solutions to support the full customer lifecycle. Explore current and upcoming innovations, including AI agents and automation that help you close deals faster, resolve issues, and turn every resolution into the next opportunity.
Watch session on demandMarket-to-lead road map
See how the SAP Engagement Cloud solution supports market-to-lead excellence, orchestrating in-context, omnichannel B2B and B2C journeys. Turn engagement into qualified pipeline with SAP Sales Cloud and SAP Service Cloud solutions. See what’s available today and what’s next, including Joule Assistants, Joule Agents, and key road map investments.
Watch session on demandNew rules for customer experience: How to work in the Autonomous Enterprise
Spotlight on: Move from AI ambition to a new way of working. Hear from SAP, a technology partner, and a visionary customer about where customer experience is headed, how co-innovation is expanding what's possible, and how organizations can prepare. Know where to start and how leaders are rethinking people, processes, and technology for an autonomous future.
Watch session on demandThere’s still time to invest in your skills
Build new skills and deepen your knowledge in the learning zone through December 31, 2026.
Deepen your expertise in SAP's latest innovations, access valuable learning resources, and get certification ready. Through December 31, 2026, SAP Connect registrants can take advantage of exclusive learning benefits, including free access to the SAP Learning Hub, event edition, and a 25% discount on an SAP Certification.
Start learning
Choose a different line of business to explore:
Watch SAP Connect Virtual on demand
SAP Connect Virtual
Watch virtual sessions on demand to experience highlights from SAP Connect 2026 in Las Vegas, including keynotes and breakout sessions, plus exclusive on-demand content.
Customer Experience Connect at SAP Connect in Las Vegas
Stay up to date on next year’s event to hear how the latest AI innovations in Autonomous CX drive enterprise-wide impact.
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