
SAP Business Network Global Track and Trace
Achieve insight to action for order fulfillment and goods in transit
Connecting physical movement with information flow improves situational awareness beyond milestone reporting, enabling exception detection, revealing actionable insights, and breaking down company silos.
The SAP Business Network Global Track and Trace solution empowers your business with the real-time visibility insights into inbound and outbound shipments needed to drive performance and customer satisfaction.
The SAP Business Network Global Track and Trace solution empowers your business with the real-time visibility insights into inbound and outbound shipments needed to drive performance and customer satisfaction.
Key Benefits
Reduce costs
Predict and overcome internal and external influences, enabling more-reliable delivery dates and reducing the need for excess inventory and rush transportation.
Mitigate risk
Increase situational awareness beyond milestone reporting with geolocation tracking and rule-based predictive alerts to reduce risk and revenue loss.
Elevate your customer experience
Improve customer satisfaction and sustainability throughout your supply chain by balancing cost control with improved customer experiences.
Key Features
Shipment and fulfillment monitoring
Impact detection and notification
Global network integration
Intelligent insights
Shipment and fulfillment monitoring
Impact detection and notification
Global network integration
Intelligent insights
Technical Information
This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.
Installation and setup
Follow the setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimize configuration of SAP Business Network Global Track and Trace with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP Business Network Global Track and Trace with your existing IT landscape.
Get Started
Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.
Services
Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.
Support
Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.
Security and compliance
Focus on your business and customer relationships while keeping your data safe and reliable. SAP takes a proactive, predictive approach to maintaining compliance and data security in the cloud and within an on-premise data center.
Frequently Asked Questions
Supply chain visibility is the ability to track an order or the movement of goods, products, and materials for a clear view of status and progress along a process or route.
Supply chain visibility enables risk mitigation and impact avoidance and management by providing transparency and insights that make supply chains more agile, optimized, sustainable, and resilient to disruption.
Logistics visibility of goods in transit is encompassed by supply chain visibility, which extends into business processes, such as order management, fulfillment, and customer service.
SAP Business Network Global Track and Trace provides real-time tracking of orders and shipments. The solution enables supply chain visibility of inbound, intracompany, or outbound shipments, as well as order fulfillment processes, enriched by real-time, global positioning data provided by carrier or visibility partners. Predictive monitoring, advanced insights, and exception alerts of impacts to customers or production provided by the solution can help make supply chains more agile, resilient, and sustainable.
The real-time shipment and order tracking capability in SAP Business Network Global Track and Trace can help reduce logistics costs related to reactionary responses to supply chain disruption. This capability can also help improve situational awareness for reduced risk of impact or revenue loss and elevate the customer experience for internal or external customers who depend on reliable delivery information.