Gain supply and delivery assurance by tracking orders and shipments in real time
See how you can improve delivery performance across your logistic network and enhance customer service with SAP Business Network Global Track and Trace. Download the DocumentUnderstanding and mitigating the impacts of
shipment delays
With siloed operations and a lack of transparency across
shipment and order tracking, many companies aren’t able
to quickly take action to resolve shipment and order fulfill-
ment problems. The result is delayed orders, disrupted
production schedules, and disappointed customers.
The SAP Business Network Global Track and Trace solution
gives you real-time visibility of in-transit shipments and in-
progress orders. This helps you achieve risk and real-time
performance insights to avoid and mitigate exceptions and
improve on-time and in-full delivery performance. In this
way, you can take proactive and timely steps to mitigate
delays, assure delivery, avoid revenue loss, and increase
customer satisfaction.
Providing actionable insights across your
logistics network
The figure shows how you can integrate SAP S/4HANA,
the SAP ERP application, or the SAP Transportation
Management application with SAP Business Network Global
Track and Trace. This enables you to use global positioning
technology for real-time updates on shipment locations,
harmonizing and aggregating information for maximum
insights to track shipments and orders through the order
fulfillment cycle.
Gain supply and delivery
assurance by tracking orders
and shipments in real time
Flexible
Set up the solution to meet your
specific business needs
Intelligent
Use a rule framework for follow-
up activities
Responsive
Send and receive status and
exception notifications
Integrated
Connect to back-end systems
and use open APIs
SAP Business Network Global Track and Trace
shipment delays
With siloed operations and a lack of transparency across
shipment and order tracking, many companies aren’t able
to quickly take action to resolve shipment and order fulfill-
ment problems. The result is delayed orders, disrupted
production schedules, and disappointed customers.
The SAP Business Network Global Track and Trace solution
gives you real-time visibility of in-transit shipments and in-
progress orders. This helps you achieve risk and real-time
performance insights to avoid and mitigate exceptions and
improve on-time and in-full delivery performance. In this
way, you can take proactive and timely steps to mitigate
delays, assure delivery, avoid revenue loss, and increase
customer satisfaction.
Providing actionable insights across your
logistics network
The figure shows how you can integrate SAP S/4HANA,
the SAP ERP application, or the SAP Transportation
Management application with SAP Business Network Global
Track and Trace. This enables you to use global positioning
technology for real-time updates on shipment locations,
harmonizing and aggregating information for maximum
insights to track shipments and orders through the order
fulfillment cycle.
Gain supply and delivery
assurance by tracking orders
and shipments in real time
Flexible
Set up the solution to meet your
specific business needs
Intelligent
Use a rule framework for follow-
up activities
Responsive
Send and receive status and
exception notifications
Integrated
Connect to back-end systems
and use open APIs
SAP Business Network Global Track and Trace
Driving performance improvements from a global perspective
Enhance SAP Business Network Global Track and Trace with the intelligent insights add-on for
SAP Business Network to monitor inbound and outbound orders, quantity deviations, and key
milestone exceptions at a glance. You can also leverage the add-on further for flexible, predictive
analytics and exception detection across shipments, carriers, geographies, and business processes.
84728enUS (24/05)
© 2024 SAP SE or an SAP affiliate company. All rights reserved.
See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers,
disclosures, or restrictions related to this material.
1%–20%
Reduction in customer churn thanks
to more-reliable delivery dates
and transparent and automated
communication of potential delays*
2%–15%
Reduction in days in inventory thanks
to improved visibility and optimized
management of goods in transit*
1%–25%
Reduction in inventory carrying costs
thanks to fewer errors and less handling
beyond the cost of capital for inventory*
*SAP Value Management program
Achieving insight to action for order
fulfillment and goods in transit
SAP Business Network Global Track and Trace
enables you to:
• Reduce cost
Predict and proactively respond to transpor-
tation issues, reducing the need for excess
inventory and costly rush transportation.
• Mitigate risk
Increase situational awareness with
geolocation-enriched real-time insights
and predictive arrival times, reducing the
risk of stockouts or missed promise dates.
• Improve customer experiences
Proactively inform customers of progress
and delivery arrival times and deviations.
Learn more
Visit us online or speak to your SAP account
executive today to find out more about how
SAP Business Network Global Track and Trace
can improve delivery performance and enhance
customer service.
Shipper
Sales and distribution
Sourcing and procurement
(On premise or using
SAP HANA
Enterprise Cloud or
SAP Transportation
Management)
• Basic or advanced transportation
management
• Logistics execution – transportation
I
n t e l l i g
e
n
t
i
n
s
i
g
h
t
s
a
d
d
-
o
n
SAP
Business
Network Global
Track and
Trace
Carriers and logistics
service providers
SAP S/4HANA
and SAP ERP
Supply chain
Figure: Extend your logistics processes to SAP Business Network
Enhance SAP Business Network Global Track and Trace with the intelligent insights add-on for
SAP Business Network to monitor inbound and outbound orders, quantity deviations, and key
milestone exceptions at a glance. You can also leverage the add-on further for flexible, predictive
analytics and exception detection across shipments, carriers, geographies, and business processes.
84728enUS (24/05)
© 2024 SAP SE or an SAP affiliate company. All rights reserved.
See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers,
disclosures, or restrictions related to this material.
1%–20%
Reduction in customer churn thanks
to more-reliable delivery dates
and transparent and automated
communication of potential delays*
2%–15%
Reduction in days in inventory thanks
to improved visibility and optimized
management of goods in transit*
1%–25%
Reduction in inventory carrying costs
thanks to fewer errors and less handling
beyond the cost of capital for inventory*
*SAP Value Management program
Achieving insight to action for order
fulfillment and goods in transit
SAP Business Network Global Track and Trace
enables you to:
• Reduce cost
Predict and proactively respond to transpor-
tation issues, reducing the need for excess
inventory and costly rush transportation.
• Mitigate risk
Increase situational awareness with
geolocation-enriched real-time insights
and predictive arrival times, reducing the
risk of stockouts or missed promise dates.
• Improve customer experiences
Proactively inform customers of progress
and delivery arrival times and deviations.
Learn more
Visit us online or speak to your SAP account
executive today to find out more about how
SAP Business Network Global Track and Trace
can improve delivery performance and enhance
customer service.
Shipper
Sales and distribution
Sourcing and procurement
(On premise or using
SAP HANA
Enterprise Cloud or
SAP Transportation
Management)
• Basic or advanced transportation
management
• Logistics execution – transportation
I
n t e l l i g
e
n
t
i
n
s
i
g
h
t
s
a
d
d
-
o
n
SAP
Business
Network Global
Track and
Trace
Carriers and logistics
service providers
SAP S/4HANA
and SAP ERP
Supply chain
Figure: Extend your logistics processes to SAP Business Network