Human capital management software

Make your workforce unstoppable with AI-powered applications that connect your people, your business, and your goals.

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Your people thrive on connection. Your business does too.

SAP SuccessFactors HCM combines truly global HR capabilities with powerful AI and agents so your people and your business can perform at their best—no matter what lies ahead.

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Meet the HCM suite built for true connection

 

Trusted data 
Run your business confidently with a single source of people and skills data.

 

Intelligent insights
Drive more informed decisions with actionable insights from across the organisation.

 

Embedded AI
Give your workforce a competitive edge with AI that fits naturally into the flow of work.

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SAP Business AI

Drive the success of every employee and boost organisational agility with AI.

Learn about AI for HCM 

SAP Business Data Cloud

Optimise people and business decisions across hiring, retention, pay, and more.

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SAP Business Technology Platform

Extend HCM solutions and integrate with processes across the organisation.

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Explore SAP solutions for human capital management

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SAP HR Connect Mumbai

Join us on 24 April 2026 and explore how velocity, vision, and value can shape a more connected workforce and drive business success in the AI era.

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See how customers are succeeding with human capital management software

Streamlining HR processes and delighting employees with SAP SuccessFactors

Explore how RPG reduced the turn-around-time for HR administration tasks, lifted the experience of employees and managers as well as improved the candidate hiring experience.

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Unleashing innovation potential through digital HR transformation with SAP SuccessFactors

Explore how Leading digital business transformation and services company WNS (Holdings) Ltd. accelerated its digital HR transformation with SAP SuccessFactors solutions.

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Streamlining HR processes with SAP Business AI

Discover how Mahindra & Mahindra became an early adopter of SAP Business AI to streamline their HR processes to reduce time and manage their significant workforce.

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Innovating HR processes to support hundreds of thousands of employees

Learn how Wipro Wipro chose SAP SuccessFactors HCM to deliver on its HR transformation mission by streamlining its people processes including employee management, recruitment, and onboarding.

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Explore AI-driven innovations

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HR reinvented with Joule Agents

Discover ready-to-use Joule Agents for human resources that automatically plan and execute multi-step workflows connecting departments, speeding up decisions, and streamlining processes.

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See what analysts and experts are saying about SAP

SAP recognised for outperforming the competition

Explore what customers are saying about SAP SuccessFactors HCM and why it’s a leading option for organisations of all sizes.

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Maximising the impact of AI for core HR

Assess AI readiness, identify high-impact use cases, and develop implementation road maps based on business priorities.

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SAP is named a Leader for cloud HCM suites market

Find out why Gartner® named SAP as a Leader in its 2025 Magic Quadrant™ report for cloud HCM suites for 1,000+ Employee Enterprises.

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SAP is named a leader in talent intelligence

See why IDC named SAP a leader in its 2025 Worldwide Talent Intelligence Vendor Assessment.

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Featured resources

Check out the latest insights and trends.

REPORT
Strategies for AI governance and workforce engagement

Read recommendations on how to establish AI strategy governance, boost adoption, and help ensure ethical deployment.

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REPORT
Navigate the top 5 HR trends shaping the workplace

Learn how HR leaders can guide teams through challenges such as employee engagement, AI integration, skills development, and hybrid work policies.

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REPORT
Take a skills-based approach to workforce planning

Find out how HR technology can help organisations execute and integrate a skills-based strategy across HR practices

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Frequently asked questions

Human capital management is the set of practices and software used for recruiting, managing, and developing an organisation’s human capital—aka its workforce.

A human resource management system (HRMS) is used to digitalise, automate, and centralise core HR processes, such as employee data storage, benefits administration, time and attendance, and payroll. An HRMS also provides talent management capabilities such as recruiting, onboarding, performance management, goal planning, learning and training, compensation, and succession planning. Human resource management systems and human capital management software are often used interchangeably.

A vendor management system is a cloud-based platform used to procure and manage temporary, contract, or contingent workers. Most VMS applications integrate with other on-premises or cloud-based enterprise HR systems. VMS software helps enterprises gain clear insight into who is working for them, as well as where, why, when, and at which rates.

AI in HR is used to streamline and automate HR processes across the employee lifecycle—from recruitment, hiring, and onboarding through talent management, learning, and performance.

Part of SAP Business Suite, SAP SuccessFactors HCM provides cloud-based HCM software applications to support core HR and payroll, talent management, HR analytics and workforce planning, and employee experience management. Since 2001, SAP SuccessFactors solutions have been used by more than 10,000 customers in more than 200 countries and territories worldwide.


SAP SuccessFactors HCM includes cloud HCM solutions in three key areas:

1.  Core HR and payroll, including a powerful HR information system, payroll software, self-service HR, and time and attendance

2.  Talent management, including solutions for recruiting, onboarding, learning, performance management, and compensation

3.  HR analytics and workforce planning, including AI-enabled people analytics, scenario modelling, what-if analysis, and strategic workforce planning

Yes. Powered by global cloud HR solutions, SAP Business Suite includes capabilities to connect HR across an organisation, drive end-to-end people processes, uncover holistic workforce insights, and create seamless AI-enabled experiences. This allows organisations to align workforce decisions with business goals, help ensure an engaged and productive workforce, and enable agile and compliant HR.

SAP HR was a key module in the SAP ERP application that provided comprehensive support for human capital management. Now, SAP HR has evolved into SAP SuccessFactors HCM—cloud-based HR solutions that put employees first. These solutions include a powerful HR system as well as tools for employee experience management, onboarding, learning, performance management, succession and development, and people analytics.

Human Capital Management and Human Resources Management are related but have some distinct differences.

 

 

Human Capital Management:

 

Focuses on the strategic management of people as assets to achieve organisational goals and objectives.

Places emphasis on developing and optimising the skills, knowledge, and abilities of employees to drive organisational performance.

Involves a more holistic approach to managing talent, including talent acquisition, development, retention, and performance management.

Aligns human capital strategies with the overall business strategy to ensure a competitive advantage in the marketplace.

 

 

Human Resources Management:

 

Primarily focuses on the administrative and operational aspects of managing employees within an organisation.

Deals with tasks such as recruiting, hiring, onboarding, training, benefits administration, and employee relations.

May have a more transactional approach to managing employees, focused on compliance and day-to-day operational needs.

Generally focuses on ensuring legal compliance and effective workforce management within the organisation.

 

 

In summary, Human Capital Management takes a more strategic and long-term approach to managing employees, focusing on their development and contribution to the overall success of the organisation, while Human Resources Management tends to focus more on the administrative and operational tasks involved in managing employees.

Gartner, Magic Quadrant for Cloud HCM Suites for 1,000+ Employee Enterprises, 23 October 2024, Ranadip Chandra, et.al.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.

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