Turn your intent into action

Tell Joule Work what you want to achieve and Joule Assistants, Joule Agents and Joule Studio—grounded in your business context—help you to find answers, execute workflows, build solutions and connect across SAP and non-SAP systems.

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Turn AI potential into business progress

Connect every part of your business with AI to help people achieve more, respond to change and uncover new opportunities.

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Empower people. Scale AI impact.

  • A new human advantage: Automate workflows so people can focus on high-impact decisions.

  • Performance that scales: Bring insights, agents and models together across systems.

  • Agility without compromise: Combine AI speed with trusted security and governance.

Rethink how work gets done with Joule

Ask questions and turn insights into action with Joule Work, run workflows with Joule Agents and Joule Assistants and build AI solutions that fit your business with Joule Studio.

Ask Questions with Joule Work

One place for your people to direct the business

Joule Work gives your teams fast, accurate answers to any business question and enables reliable autonomous workflows at enterprise scale. Powered by enterprise-ready AI orchestration, it connects every system your business runs on and gives your people the confidence to build whatever comes next.

Explore Joule Work

Solve challenges with Joule Assistants and Joule Agents

Co-ordinate agent workflows with AI assistants

Grounded in SAP’s harmonised data, business process context and trusted architecture, Joule Agents and Joule Assistants deliver reliable performance without compromising on compliance, security or scale.

Explore Joule Agents and Joule Assistants

Build solutions with Joule Studio

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Build agentic solutions with full business context

Guided by your ideas, Joule Studio creates agentic solutions grounded in your business context, giving you the low-code and pro-code tools to personalise them and put them in the hands of teams across your business.

Explore Joule Studio

Realise the full power of your business data with SAP Knowledge Graph

SAP Knowledge Graph is an orchestration engine leveraged by Joule Work that connects your company’s data fabric to AI, enabling accurate and contextual responses.

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Drive high-performance business processes with AI that understands the full context of your data

  • Feeds a robust enterprise-ready agent gateway

  • Grounded in business and data context

  • Managed by SAP, so your teams stay focused on the business

 

SAP is helping companies gain a competitive edge

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Accenture: Transforming how finance works

Our Joule journey is not about deploying another AI tool; it's about helping us work differently across Finance.
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CONA: Building a foundation for AI

The dedicated Early Adopter Care team has been phenomenal. Their proactive communication ... enabled us to become Unified Joule-ready much sooner than would have been possible … on our own.

 

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PwC: Accelerating innovation through early adoption

SAP's Billing Assistant brings greater intelligence to this critical process, helping identify potential issues earlier so our people can deliver better client outcomes.

Automate across your organisation, all in one place

Co-ordinate processes, applications and data across every part of your organisation, with AI assistants and specialised agents that execute work end to end and connect decisions across domains.

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Financial management

Enhance cashflows, boost revenue and optimise profit margins with AI.

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Supply chain

Build a more agile, resilient and customer-centric supply chain with AI.

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Spend management

Boost your bottom line with AI that improves supplier performance, streamlines operations and cuts costs.

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Human capital management

Drive the success of every employee and achieve organisational agility with AI for HR.

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Customer experience

Drive profitable growth with AI that optimises customer engagement and experiences and streamlines workflows.

Trusted for enterprise operations

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Built for security, compliance and control

Deploy Joule with confidence using responsible AI designed to be safe, reliable and ready for enterprise use.

WEBCAST
Build agents with Joule Studio

Get ready for enterprise-wide agentic AI supported by SAP. Register today for upcoming webcasts and see the SAP Business AI Platform in action.

Register now

See how customers are using SAP AI solutions

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Transforming employee experience with intelligent payroll

PostNL uses SAP SuccessFactors Employee Central Payroll and Joule AI to cut payroll time by 90% and deliver fast, personalised support for employees.

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Putting career development in motion with embedded AI

The Timken Company uses SAP SuccessFactors solutions and Joule AI to help employees set goals, prepare for career conversations and drive more informed talent decisions.

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Empowering developers with AI-driven innovation

Bosch Digital uses SAP AI Core, ABAP Cloud and Joule for Developers to boost productivity by 20%, automate testing and accelerate scalable, cloud-native development.

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Driving transformational change in HR

HR Path Group uses SAP SuccessFactors solutions and Joule AI to automate HR tasks, accelerate hiring and onboarding and improve employee experiences at scale.

Explore more AI innovations

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Deep research and reports

Conduct rigorous analysis, collaborate with peers and export documents all in one workspace. Deep Research Assistant keeps you in the flow of work by combining trusted SAP data and Knowledge Graph with external web search in a persistent tool where teams can review, edit, save, share and export to common formats.

Cognitive robotics using real-time enterprise context

We’re extending agentic AI into the physical world to execute complex, context-aware tasks using business intelligence. Embodied AI revolutionises automation, resulting in higher productivity, lower costs and resilient operations.

Explore AI services and models built for business

SAP AI services and models let you retrieve context-relevant information from SAP solutions, enable developers to build high-quality applications and ABAP code that extends business processes and support the business to create powerful data predictions.

See what analysts are saying about SAP solutions for artificial intelligence

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Intelligence at scale

Learn how SAP Business AI delivers enterprise-wide impact by integrating predictive models, automating insights and enabling closed-loop feedback into core workflows, for faster, more confident decisions.

Read the Futurum white paper 
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AI-Powered Business Suite for Finance

Discover how an integrated suite of financial solutions can help organisations leverage data and AI across different financial operations to contribute to growth objectives.

Read the IDC analyst brief 
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Modernising finance with AI

Learn how AI in ERP systems can enhance your organisation’s ability to improve overall performance. IDC conducted an expansive survey of a finance audience across organisations worldwide to assess their approaches to and uses of AI.

Read the IDC white paper

Featured resources

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Oxford Economics: Discover the value of AI

Discover why organisations are accelerating AI investment and how leaders are overcoming data, governance and workforce challenges to maximise AI ROI.

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AI in action: Practical use cases for real business results

Discover how SAP customers use AI to solve problems, accelerate workflows and deliver results through real-world use cases across finance, HR, supply chain and service.

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Artificial Intelligence in finance

See how CFOs can supercharge finance functions, exploring both the potential and the challenges of capitalising on AI.

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SAP Business AI Release Highlights

Get the latest updates on AI and agents that can support you across your entire business.

Take the next step

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See SAP solutions in action

Get a closer look at how SAP solutions work across your business processes.

FAQs

Joule enables intent-driven work across every business function by transforming transactional tasks into intelligent, connected workflows that sharpen decisions and accelerate processes. Grounded in SAP’s harmonised data and trusted architecture, Joule Assistants and Agents deliver reliable performance without compromising on compliance, security or scale. With Joule, people act with clarity, teams collaborate without siloes and business-critical processes run autonomously to drive enterprise-wide impact.

Joule differentiates itself from generic AI solutions by offering deep enterprise integration, business-context awareness and embedded functionality across SAP's cloud portfolio. Unlike other AI solutions, Joule provides role-specific assistance with enterprise-grade security, GDPR compliance and automatic updates while maintaining complete data isolation within customer SAP tenancies. Joule delivers unique value through pre-trained SAP business process knowledge and seamless access to enterprise data that enables contextual insights without switching between applications.

SAP implements comprehensive data protection measures including data masking and pseudonymisation to protect personally identifiable information (PII). Customer data remains within their own SAP tenancy with tenet-level data isolation and no customer data is stored within Joule. All data processing follows GDPR requirements and SAP's Global Data Protection and Privacy Policy, with data anonymised or pseudonymised where appropriate.

For customers with existing SAP cloud subscriptions you can activate Joule base for free to get started immediately. For customers looking to learn more about how to get started with Joule, you should complete the official Implementing Joule Across your Organisational System Landscape learning available from SAP, which provides step-by-step guidance on system prerequisites, provisioning, configuration, security and activation within supported SAP cloud solutions. This training helps administrators properly enable Joule in their SAP environment so business users can begin using the AI solution directly within their workflows.

Joule Agents are ready-to-use AI agents that support business users with decision support and task automation that requires non-deterministic workflows. Joule Agents choose from a large set of tools (including Joule skills, other agents and third-party applications) to action their plans and then reflect and reason on the results to draw conclusions and make recommendations. Grounded by SAP Knowledge Graph and SAP Business Data Cloud, Joule Agents uniquely understand your data and processes to act reliably through business applications.

AI in business helps automate processes, analyse large volumes of data and improve decision-making across core functions. In finance, it supports risk management and forecasting; in supply chain and procurement, it optimises planning, supplier management and inventory; in HR, it enhances recruiting and employee engagement; and in customer experience, it improves customer insights, lead generation and campaign performance. By embedding AI into business processes, organisations increase efficiency, reduce risk and drive better outcomes across the enterprise.

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