SAP Services and Support

Choose the engagement type and offerings that deliver the results your business needs.
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Your success is our priority

We put your success at the centre of everything we do with services and support that provide a holistic experience across your organisation’s unique digital journey – right from the start and for years to come. 

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Whether you’re aiming to be more productive, working to be more effective, or pushing to improve innovation in a constantly evolving market, we offer multiple ways to help ensure your SAP solutions deliver the value you need.

Explore our offerings

Your goals and challenges are unique, and so are our service engagements. When you choose services and support offerings from SAP, you can tap into personalised resources and on-demand experts ready to help you realise success at any scale and speed.

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Foundational support

Power your success with foundational support included with cloud solutions. Take advantage of foundational tools and services, curated content, guided learning, and mission-critical support included with every cloud solution from SAP.

Do you have a strong, experienced team of experts? Then confidently get solutions up, running, and delivering value using the foundational tools and services, curated content, guided learning, and mission-critical support that’s included with each cloud solution from SAP.

Success plans and services

Accelerate value with additional personalised plans and services. Add personalised and prescriptive guidance for proactive insights, expertise, and resources to help you see the value of your SAP solutions sooner and continuously.

Do you need to strengthen your team with specialised expertise? Then add tailored guidance to fast-track your path to the cloud and continuously improve business and IT performance through personalised service plans and project-based services.

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Premium engagements

Drive transformation with premium engagements. Address company-wide strategic opportunities and business transformations through a tailored engagement delivered by a team of dedicated experts.

Do you need to tackle high-impact, strategic, complex challenges? Then extend to a premium engagement to address opportunities and transformations that reach across your organisation – delivered by a team of dedicated experts.

A portfolio transformation is coming soon

Learn how SAP’s simplified, tiered engagement model, planned for release in early 2026, can help increase solution adoption and value.

Read the article

Fast facts

25,000

+

services experts

50

+

years of leading customer innovation journeys

300M

+

subscribers served in the cloud

26

industries served

See how customers are succeeding with SAP

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Innovation and Transformation Newsletter

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Keynotes on demand from Sapphire 2025

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Transformation today for resilience tomorrow

Digital innovation isn’t a strategy, it’s the key to staying competitive. Hear how industry leaders empower their cloud transformations.

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Holistic, integrated, and customer-focused tools and services

Learn about exciting updates to SAP Services and Support and hear firsthand customer insights.

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Thriving in holiday peaks: How AI transforms system resilience

See how SAP’s AI-driven holiday support helps customers ensure 100% uptime, prevent critical issues, and achieve record-breaking sales.

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