SAP Services and Support
Your success is our priority
We put your success at the centre of everything we do with services and support that provide a holistic experience across your organisation’s unique digital journey – right from the start and for years to come.
Whether you’re aiming to be more productive, working to be more effective, or pushing to improve innovation in a constantly evolving market, we offer multiple ways to help ensure your SAP solutions deliver the value you need.
Explore our offerings
Your goals and challenges are unique, and so are our service engagements. When you choose services and support offerings from SAP, you can tap into personalised resources and on-demand experts ready to help you realise success at any scale and speed.
Foundational support
Power your success with foundational support included with cloud solutions. Take advantage of foundational tools and services, curated content, guided learning, and mission-critical support included with every cloud solution from SAP.
Do you have a strong, experienced team of experts? Then confidently get solutions up, running, and delivering value using the foundational tools and services, curated content, guided learning, and mission-critical support that’s included with each cloud solution from SAP.
Success plans and services
Accelerate value with additional personalised plans and services. Add personalised and prescriptive guidance for proactive insights, expertise, and resources to help you see the value of your SAP solutions sooner and continuously.
Do you need to strengthen your team with specialised expertise? Then add tailored guidance to fast-track your path to the cloud and continuously improve business and IT performance through personalised service plans and project-based services.
Premium engagements
Drive transformation with premium engagements. Address company-wide strategic opportunities and business transformations through a tailored engagement delivered by a team of dedicated experts.
Do you need to tackle high-impact, strategic, complex challenges? Then extend to a premium engagement to address opportunities and transformations that reach across your organisation – delivered by a team of dedicated experts.
A portfolio transformation is coming soon
Learn how SAP’s simplified, tiered engagement model, planned for release in early 2026, can help increase solution adoption and value.
Fast facts
25,000
+
services experts
50
+
years of leading customer innovation journeys
300M
+
subscribers served in the cloud
26
industries served
See how customers are succeeding with SAP
Innovation and Transformation Newsletter
Support your ongoing adoption success with the latest services and support related news.
Keynotes on demand from Sapphire 2025
Transformation today for resilience tomorrow
Digital innovation isn’t a strategy, it’s the key to staying competitive. Hear how industry leaders empower their cloud transformations.
Holistic, integrated, and customer-focused tools and services
Learn about exciting updates to SAP Services and Support and hear firsthand customer insights.
Thriving in holiday peaks: How AI transforms system resilience
See how SAP’s AI-driven holiday support helps customers ensure 100% uptime, prevent critical issues, and achieve record-breaking sales.
