Engage, Connect & Deliver with SAP Service Cloud
The SAP Service Cloud solution connects great experiences to outcomes that matter for your customer to maximize their lifetime value. The accelerated implementation service for SAP Service Cloud partners with your organization to guide you through a quick, efficient, and effortless implementation.
Benefits
Implementation Expertise
Seasoned CX Services expertise that will help guide you through a predefined implementation scope that will enable your organization to protect and drive revenue.
Go Live in Weeks
Achieve fast time to value from your solution within 6 weeks.
Solution Optimization
Use industry best practices combined with your requirements to build an optimized solution design with maximum business value.
Pricing and service scope
Accelerated implementation service for SAP Service Cloud
The service covers the configuration of the following system capabilities for SAP Service Cloud Version 2:
Organizational Structure and Employees
Users and Business roles
Account and Individual Customer Management
Case Management, Agent Desktop, Product, and Registered Product
Installed Base, Installation Points, and Warranty
Autoflow & Approval
In-App Extensibility, Mashup, and Data Migration
Expert guidance on the following features:
Agent Desktop CTI communication provider integration Knowledge Base integration
Prerequisites:
This service requires an active subscription of SAP Service Cloud Version 2.
SAP Service Cloud Version 2 is provisioned and fully accessible.
Customer has active subscriptions of CTI provider (
) and Knowledge Base provider fully compatible with SAP Service Cloud Version 2.
- INR per One Time Fee
- Contract duration available upon request
The service covers the configuration of the following system capabilities for SAP Service Cloud Version 2:
Organizational Structure and Employees
Users and Business roles
Account and Individual Customer Management
Case Management, Agent Desktop, Product, and Registered Product
Installed Base, Installation Points, and Warranty
Autoflow & Approval
In-App Extensibility, Mashup, and Data Migration
Expert guidance on the following features:
Agent Desktop CTI communication provider integration Knowledge Base integration
Prerequisites:
This service requires an active subscription of SAP Service Cloud Version 2.
SAP Service Cloud Version 2 is provisioned and fully accessible.
Customer has active subscriptions of CTI provider (
) and Knowledge Base provider fully compatible with SAP Service Cloud Version 2.