WalkMe for SAP SuccessFactors HCM

Accelerate adoption of AI-powered SAP SuccessFactors HCM capabilities with contextual guidance, automation and behavioural insights.
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What is WalkMe for SAP SuccessFactors HCM?

WalkMe is an AI-powered digital adoption platform embedded in SAP SuccessFactors HCM that helps you to accelerate system adoption while decreasing support costs.

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Help employees and managers adopt evolving HR processes and technology. Empower HR with insights to continuously improve workflows.

  • Personalise guidance by role, region, language and behaviour.

  • Automate repetitive steps across multistep HR workflows.

  • Measure adoption and engagement across the suite.

  • Use AI-generated recommendations to optimise HR workflows.

Keeping Work Moving in an Era of Constant Change

Explore IDC's research on why digital adoption platforms have become essential for helping employees keep pace with constant organisational change.

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Key benefits

Drive adoption at the speed of change

Manage change more effectively by helping employees adopt features and workflows faster, without additional training.

Continuously improve HR processes

Monitor and continuously improve every HR workflow by identifying where improvements are needed and tracking the impact of every change.

Get consistent value faster

Reduce the support and change management costs that come with process and technology updates to get a faster return on your SuccessFactors investment.

Key features

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Behavioural insights and analytics

  • See how employees engage with workflows and AI-powered capabilities.
  • Identify adoption gaps.
  • Use AI-generated recommendations to improve HR processes.

Personalised guidance and automation

  • Deliver personalised, interactive guidance exactly when and where it’s needed.
  • Automate repetitive actions and multistep HR workflows.
  • Reinforce the right steps for infrequent tasks with in-the-moment prompts and reminders

 

No-code authoring tools and templates

  • Create and update guidance quickly with no-code authoring tools.
  • Accelerate deployments with pre-configured SuccessFactors templates.
  • Publish updates without relying on IT or technical resources.

 

Insights on digital adoption for HCM

Explore insights into how organisations drive adoption and consistent use of SAP SuccessFactors as processes evolve and technology is updated.

Read the white paper

See how customers are succeeding with SAP

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Improving experience and self-service

See how Arla Foods reduced data entry errors, support burden and time spent on back-office tasks.

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Streamlining HR transformation

Learn how TUI Group transitioned 37,000 employees to SAP SuccessFactors while reducing training and support costs.

Next steps

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See SAP solutions in action

Get a closer look at how SAP solutions work across your business processes

Frequently asked questions

WalkMe is a part of SAP SuccessFactors HCM suite and guides employees, managers, HR teams and system admins in SuccessFactors when and where it’s needed.

Yes. HR teams create and update in-app guidance using no-code authoring tools and SuccessFactors-specific templates, with no reliance on IT. See WalkMe for SAP SuccessFactors HCM features for additional information.

A digital adoption platform (DAP) delivers in-app guidance, automation and analytics to help employees use enterprise software effectively. WalkMe is SAP's DAP, available within the SAP SuccessFactors HCM portfolio. Learn more about WalkMe digital adoption.

Yes. By delivering contextual in-app guidance at the moment of need, WalkMe reduces reliance on formal training. Customers have cut training time, resources and costs after adopting the solution. Read the WalkMe for SAP SuccessFactors HCM solution brief

WalkMe for SAP SuccessFactors HCM is built for SuccessFactors workflows. The broader WalkMe Digital Adoption Platform also supports non-SAP applications.

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