Get ahead of every shipment disruption with AI, real-time visibility, and analytics

Disruptions cost time, revenue, and customer trust. Built for SAP customers, this platform delivers real-time carrier visibility, predictive Estimated Time of Arrival updates, AI disruption response, and execution analytics across every mode. More than 259,000 carrier connections. Recognized 5 times as a Gartner Magic Quadrant Leader.

Overview

Increase on-time delivery and customer satisfaction

Reduce customer escalations, protect revenue from delivery failures, and turn logistics performance into a competitive advantage by tracking shipments in real time with predictive Estimated Time of Arrival updates and proactive exception alerts.

Decrease freight costs and financial exposure

Cut freight spend and avoid surprise fees by benchmarking carrier rates, optimizing lane contracts, and surfacing Detention and Demurrage exposure before costs accrue.

Improve gross margin with smarter sourcing

React to policy changes in hours, not weeks, preserving your margins on every SKU before procurement decisions are locked, protecting profits by staying ahead of trade policies and landed costs as they shift.

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Details

Solution Type

Extensions and Add-ons

Industry

Life Sciences, Industrial Manufacturing, Wholesale Distribution, Retail, Cross-Industry

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
SAP Business Network Global Track and TraceSAP Transportation ManagementSAP ERPShow more

Features

See every carrier move in real time across ocean, air, rail, road, and parcel

Connect more than 259,000 pre-integrated carriers globally to get live positions, predictive Estimated Time of Arrival updates, and proactive exception alerts across every mode including ocean, air, rail, road, and parcel.

See every carrier move in real time across ocean, air, rail, road, and parcel
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Catch disruption impact on your in-transit inventory within minutes using AI

When a port closes, a storm hits, or a geopolitical event unfolds, know within minutes which shipments are affected and what to do. AI maps every disruption directly to your in-transit inventory, turning a potential crisis into a managed exception.

Catch disruption impact on your in-transit inventory within minutes using AI
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Resolve exceptions and confirm bookings automatically with integrated AI agents

Significantly reduce manual coordination and cut freight spend without adding headcount. Integrated AI agents handle the calls, emails, and follow-ups such as confirming bookings, rescheduling appointments, and resolving exceptions around the clock, so your team can focus on high-impact work.

Resolve exceptions and confirm bookings automatically with integrated AI agents
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