Get started with the SAP Service Cloud solution
Learn how to maintain and enhance the SAP Service Cloud solution
Simplify your path to superior, omnichannel customer service by understanding the features and integration capabilities of the SAP Service Cloud solution.
Services supporting your deployment of the SAP Service Cloud solution
Set the stage for comprehensive engagement and outstanding customer service through every touch point customers have with your brand with expert guidance from SAP Customer Experience Services.
SAP Customer Experience Services
Oversee every phase of your project, from planning and implementation to operations, with confidence.
Integration of the SAP Sales Cloud and SAP Service Cloud solutions with SAP S/4HANA
Get guidance on the process of integrating the SAP Sales Cloud and SAP Service Cloud solutions with SAP S/4HANA with this SAP Learning Journey.
Learning journeys
Find and plan the best training and certification for you and your team using our visual learning journey guides.
A well-rounded approach to customer service
Engage with your customers on their terms while understanding their needs better, resolving their issues faster, and gaining their loyalty and trust.
Bite-sized learning videos for the SAP Service Cloud solution
Get the latest insights and advice on the SAP Service Cloud solution from industry experts. You can browse our library of videos or find videos that interest you based on your role.
Help portal
View documentation on product onboarding, implementation, extensibility, and more in SAP Help Portal.
Newsletter
Subscribe to the newsletter to get the latest news, trends, and release information about the SAP Service Cloud solution in your inbox.
Help and support
Explore your SAP Service Cloud solution in detail and get insights into the future direction of the product.
SAP Learning Journeys
Find the right training and certification with our visual learning guides, and map out the best learning plan for you and your team with courses tailored to different roles.
SAP Support Portal
Run SAP solutions at peak performance with services, including onboarding resources, embedded teams, remote support, self-services, and innovation strategies.
Community and events
Watch live and on-demand webcasts
Join our live webcasts to hear from our experts on technical and business topics, road maps, new releases, and more – and watch previous webcasts on demand.
Join your regional customer community
Network with other users of the SAP Service Cloud solution, get insights from product experts, share your knowledge, and attend year-round events.
Meet our online community
Connect with our solution experts, as well as customers and partners, to share information and access key product details on the SAP Service Cloud solution.