Skip to Content
Dashboard with entitlement status and information in SAP Entitlement Management

SAP Entitlement Management

Meet the needs of fast-moving, complex businesses by streamlining and automating entitlement management and operations.

Simplify entitlement management to deliver a better customer experience

Meet the needs of increasingly savvy consumers by creating innovative business models and solution bundles with ease. The SAP Entitlement Management solution can help you streamline and automate entitlement processes and dynamic authorisation management to support intelligent business scenarios.

  • Multitenant cloud deployment
  • Increased transparency into entitlements
  • Automated processing of a high volume of entitlements

Key Benefits

Increase sales and revenue with greater intelligence

Support subscription-based business models that boost sustainable and recurring revenue streams with an intelligent entitlement management system.

Accelerate innovation and deliver better outcomes

Enable teams to quickly deploy new offers and related entitlements, then track performance to inform and iterate as required.

Help customers get the most value from entitlements

Provide customers with a transparent view of their entitlements through a range of relevant self-services, alerts, and reminders.

Key Capabilities

Show more
Central entitlement repository

  • Gain up-to-date visibility into entitlements and related product assignments
  • Provide a scalable repository to grow and adjust the business as requirements change
  • Access a complete history of all audits

Entitlement modelling and lifecycle management

  • Define new entitlement models and detail how events affecting them should be processed
  • Assign entitlement models to innovate new offerings with ease and agility
  • Maintain the status of your entitlements throughout their lifetime and define custom alerts

Real-time reporting and analytics

  • Derive customer insight on current, past, and expiring entitlements
  • Provide a user-friendly dashboard
  • Create reports for a specific customer, product, or entitlement and define custom criteria

Build a business case

Using strategic quote-to-cash processes

Learn how to align your quote-to-cash process to the experience economy in this webinar from Forrester and SAP.

Technical Information

This product is deployed in the cloud and is available as software as a service (SaaS), so you can access your software from any Web browser.

Installation and setup

Follow the setup instructions so you can start running your SAP software quickly and confidently.


Optimise configuration of SAP Entitlement Management with our comprehensive configuration guide.


Find out how you can seamlessly integrate SAP Entitlement Management with your existing IT landscape.

Get Started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.


Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.


Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

Security and compliance

Focus on your business and customer relationships, while keeping your data safe and reliable. SAP takes a proactive, predictive approach to maintaining compliance and data security in the cloud and within an on-premise data centre.

Questions? Get in touch!

Back to top