SAP Commerce Cloud features
AI-enabled selling
Sell smarter, create exceptional experiences and help customers find the right products faster.
Shopping Assistant
Support natural-language conversations for product questions, recommendations and purchasing guidance.
Smart product assistance
Help shoppers compare products, evaluate options and access contextual product information to make informed purchase decisions.
Model context protocol (MCP) server
Provide a standardised interface between AI agents and live commerce systems, enabling more accurate product information, recommendations and purchasing guidance.
Intelligent selling services
Use machine learning to power recommendations and product discovery.
Commerce search
Deliver AI-enabled search experiences with contextual relevance and personalisation.
Unified product data
Manage product information centrally to power omnichannel commerce, AI-driven discovery and consistent customer experiences.
Product catalogue and category management
Manage product offerings, classifications, versions and multimedia content.
Product detail view and data quality checks
Track product completeness, validity and consistency.
Product insights and collaboration dashboard
Monitor product data quality, workflows, approvals and tasks.
Multicountry and multicurrency capabilities
Manage localised product information for global commerce operations
Omnichannel experiences
Deliver consistent pricing, promotions, payments, inventory visibility and purchasing experiences across every touchpoint.
Pricing
Manage pricing data and support consistent purchasing experiences across channels.
Promotions and coupons
Configure personalised promotions, discounts, bundles and coupon programmes.
Open payment framework
Connect payment service providers and payment services using APIs and low-code integration tools.
Connected commerce process
Connect inventory, pricing, transactions and fulfilment across business systems.
Composable shop fronts
Build flexible digital shop fronts that adapt quickly to changing customer expectations, business models and channels.
Composable shop front architecture
Extend and customise shop fronts using headless architecture, APIs, reference shop fronts and partner shop front solutions.
Adaptive content management
Create, manage and deliver personalised shop front content across B2B and B2C channels using a user-friendly visual editing interface.
Assisted service module
Enable sales and service teams to support customers directly within shop front experiences.
Explore the latest release highlights and product road map
Latest release highlights
Discover the latest commerce and AI innovations that streamline execution, enhance shopping experiences and drive personalised customer engagement.
Product road map
Explore planned innovations, features and functionalities for SAP Commerce Cloud.