SAP Innovation Awards 2024 -4490 - Commonwealth of Pennsylvania
As part of its commitment to government accountability, transparency, and cost-efficiency during a time of shrinking budgets and rising needs, the Commonwealth of Pennsylvania wanted to make better use of its data to improve decision-making. The first use case was focused on revamping its ability to produce and distribute real-time, management-focused analysis of employee expense reports. Dökümanı indirinPUBLIC
Entry Pitch Deck
Commonwealth of Pennsylvania
Government
Pioneering an era of digital governance with a
modern data architecture
Entry Pitch Deck
Commonwealth of Pennsylvania
Government
Pioneering an era of digital governance with a
modern data architecture
COMPANY NAME:
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company Information
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 2
Commonwealth of Pennsylvania
Harrisburg, Pennsylvania
Government
www.pa.gov
>83,000
The Commonwealth of Pennsylvania manages an annual budget of
US$45.55 billion, comprising a wide variety of services that protect and
improve the lives of citizens throughout the commonwealth. State-run
services include economic expansion, state-run assistance, and taxes.
The commonwealth began its journey toward becoming a digital
government with SAP Business Technology Platform (SAP BTP) in March
2023, signing the largest government CPEA contract in North America.
The goal of its inaugural use case was generating management-focused
analysis of employee expense reports with data from SAP solutions,
including SAP Concur solutions.
HEADQUARTERS:
INDUSTRY:
WEBSITE:
NUMBER OF EMPLOYEES:
Company Information
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 2
Commonwealth of Pennsylvania
Harrisburg, Pennsylvania
Government
www.pa.gov
>83,000
The Commonwealth of Pennsylvania manages an annual budget of
US$45.55 billion, comprising a wide variety of services that protect and
improve the lives of citizens throughout the commonwealth. State-run
services include economic expansion, state-run assistance, and taxes.
The commonwealth began its journey toward becoming a digital
government with SAP Business Technology Platform (SAP BTP) in March
2023, signing the largest government CPEA contract in North America.
The goal of its inaugural use case was generating management-focused
analysis of employee expense reports with data from SAP solutions,
including SAP Concur solutions.
CHALLENGE: SOLUTION: OUTCOME:
Pioneering an era of digital governance
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 3
Increase in bytes consumed each month Manual data pulls required, enhancing the
time to value for analytics
Availability of high-quality financial planning
and analysis data
10,000
Commonwealth of Pennsylvania
Fewer Higher
As part of its commitment to government
accountability, transparency, and cost-efficiency
during a time of shrinking budgets and rising needs,
the Commonwealth of Pennsylvania wanted to make
better use of its data to improve decision-making.
The first use case was focused on revamping its
ability to produce and distribute real-time,
management-focused analysis of employee expense
reports.
The Commonwealth of Pennsylvania identified
additional data fields crucial for its user experience
in SAP Concur solutions. Collaborating closely with
experts from partner TSC and SAP, the organization
mapped and developed custom extracts through
SAP BTP – all within 100 days. This included using
SAP Integration Suite to create a proof of concept
for automating data extraction between SAP Concur
solutions and the SAP Datasphere solution and
enhancing analytics with the SAP Analytics Cloud
solution.
The Commonwealth of Pennsylvania witnessed an
immediate and notable rise in monthly data
consumption. Business owners praised the reporting
as "10x better than ever." The solution sparked
heightened interest in SAP BTP, especially SAP
Datasphere, and is driving broader engagement and
adoption. This surge reflects a pivotal moment in
Commonwealth of Pennsylvania’s shift toward a
digital government strategy – fostering essential
skills for the evolution.
Pioneering an era of digital governance
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 3
Increase in bytes consumed each month Manual data pulls required, enhancing the
time to value for analytics
Availability of high-quality financial planning
and analysis data
10,000
Commonwealth of Pennsylvania
Fewer Higher
As part of its commitment to government
accountability, transparency, and cost-efficiency
during a time of shrinking budgets and rising needs,
the Commonwealth of Pennsylvania wanted to make
better use of its data to improve decision-making.
The first use case was focused on revamping its
ability to produce and distribute real-time,
management-focused analysis of employee expense
reports.
The Commonwealth of Pennsylvania identified
additional data fields crucial for its user experience
in SAP Concur solutions. Collaborating closely with
experts from partner TSC and SAP, the organization
mapped and developed custom extracts through
SAP BTP – all within 100 days. This included using
SAP Integration Suite to create a proof of concept
for automating data extraction between SAP Concur
solutions and the SAP Datasphere solution and
enhancing analytics with the SAP Analytics Cloud
solution.
The Commonwealth of Pennsylvania witnessed an
immediate and notable rise in monthly data
consumption. Business owners praised the reporting
as "10x better than ever." The solution sparked
heightened interest in SAP BTP, especially SAP
Datasphere, and is driving broader engagement and
adoption. This surge reflects a pivotal moment in
Commonwealth of Pennsylvania’s shift toward a
digital government strategy – fostering essential
skills for the evolution.
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 4
Our vision for the Commonwealth is to create
a modern data architecture that supports our
business users and the eventual
modernization of our core systems.
SAP Business Technology Platform is
supporting that vision by giving our team the
tools they need to handle multiple different
projects across our technology landscape."
Robyne Roberts Lyons
CIO
Integrated Enterprise System Office (IESO)
Our vision for the Commonwealth is to create
a modern data architecture that supports our
business users and the eventual
modernization of our core systems.
SAP Business Technology Platform is
supporting that vision by giving our team the
tools they need to handle multiple different
projects across our technology landscape."
Robyne Roberts Lyons
CIO
Integrated Enterprise System Office (IESO)
COMPANY NAME:
Participating Partner Information
Abhijit Umbarkar - Datasphere is a game
changing platform that enables our
developers to quickly and easily implement
next gen Analytics Applications for our
customers. The conversations with our
customers are no longer just about what they
aspire to build in the next year but rather
what do they aspire to build in the next
month or even next week
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 5
TSC LLC
TSC has been a trusted advisor for the Commonwealth of PA for over 20 years. Our
leadership in industry best practices, combined with our expertise in SAP BTP, not only
enabled the customer to successfully develop this application and achieve the desired
outcome for this project, but rather created the confidence within the customer team for
initiating the conversations towards a data driven government
Participating Partner Information
Abhijit Umbarkar - Datasphere is a game
changing platform that enables our
developers to quickly and easily implement
next gen Analytics Applications for our
customers. The conversations with our
customers are no longer just about what they
aspire to build in the next year but rather
what do they aspire to build in the next
month or even next week
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 5
TSC LLC
TSC has been a trusted advisor for the Commonwealth of PA for over 20 years. Our
leadership in industry best practices, combined with our expertise in SAP BTP, not only
enabled the customer to successfully develop this application and achieve the desired
outcome for this project, but rather created the confidence within the customer team for
initiating the conversations towards a data driven government
GLOBAL CHALLENGES BUSINESS CHALLENGES
Challenges and Objectives 1 of 2
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 6
• Integration and data silos: State and local governments
grapple with disjointed systems and siloed data, hindering
efficient service delivery and comprehensive insights.
• Policy overload: State and local agencies confront the
daunting task of navigating through vast volumes of existing
policies, extensive documents, and supplementary content to
meet service demands amidst workforce limitations.
• Service demand outstripping workforce: Escalating service
requirements are compounded by a diminishing workforce,
intensifying the need for innovative solutions to bridge the gap
in service provision.
• Rising citizen expectations: Increasing demand for swift,
digital-enabled interactions – requiring a reevaluation of
fragmented systems and disconnected data landscapes and the
adoption of efficient technologies and practices
• Data fragmentation: Managing extensive volumes of data
across various SAP and third-party systems without a
centralized source of trustworthy data for streamlined reporting
• Financial information discrepancies: Time-consuming
reconciliation of financial information from multiple sources
during meetings, highlighting the need for a single source of
real-time truth
Challenges and Objectives 1 of 2
© 2023 SAP SE or an SAP affiliate company. All rights reserved | PUBLIC 6
• Integration and data silos: State and local governments
grapple with disjointed systems and siloed data, hindering
efficient service delivery and comprehensive insights.
• Policy overload: State and local agencies confront the
daunting task of navigating through vast volumes of existing
policies, extensive documents, and supplementary content to
meet service demands amidst workforce limitations.
• Service demand outstripping workforce: Escalating service
requirements are compounded by a diminishing workforce,
intensifying the need for innovative solutions to bridge the gap
in service provision.
• Rising citizen expectations: Increasing demand for swift,
digital-enabled interactions – requiring a reevaluation of
fragmented systems and disconnected data landscapes and the
adoption of efficient technologies and practices
• Data fragmentation: Managing extensive volumes of data
across various SAP and third-party systems without a
centralized source of trustworthy data for streamlined reporting
• Financial information discrepancies: Time-consuming
reconciliation of financial information from multiple sources
during meetings, highlighting the need for a single source of
real-time truth