Transform your online shopping experience with an AI shopping agent.
This intelligent agent, delivered with the SAP CX AI Toolkit, expands the existing AI capabilities of SAP Commerce Cloud, transforming the online shopping experience through natural language conversations that help customers quickly find exactly what they need. Shoppers can ask questions ranging from “I need comfortable dress shoes for my commute” to “What shirt goes well with these pants?” and the shopping agent will respond just like a top-notch sales associate. Through natural language conversations, the shopping agent helps customers quickly find exactly what they need, making online shopping easier and more intuitive than ever. The agent understands context, compares products, and offers intelligent recommendations, it can handle complex, multi-part requests effectively.
Overview
Enhance Product Matching with Simple, Conversational Guidance
Guide customers to the right products with simple, conversational interactions
Conversational Product Guidance
Help customers find and compare products to make informed decisions
SAP Catalog Integration
Integrate with SAP product catalogs for accurate and up-to-date information
Details
Solution type
AI Agent
Compatibility
Works with
SAP Commerce Cloud
Plans and pricing
Shopping Agent
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Payment methods:
Click on
“Activate with AI Units”to enable this AI Feature.
- Contract duration available upon request
- Has prerequisite
Details:
AI Units are currently required to use this AI offering in the underlying Cloud Service. Click
Payment methods:
Click on
“Activate with AI Units”to enable this AI Feature.
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Integration
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Resources
AI Feature - SAP Help Portal
Initial Setup - SAP Help Portal
Business Value 3-Pager
Customer Story of San Jose Sharks
Road Map Explorer
Shopping Agent
Shopping Agent Demo