Industrial Machinery and Components (IM&C)
Ensure superior customer experiences by delivering solutions at scale and as a service with IM&C solutions from SAP.
By 2025, IM&C companies will see most revenue come from services
Delivered worldwide, IM&C services, including data as a service, will be based on highly-customised, digitalized products that address the segment of one to improve customer experiences.
Solve your specific industrial machinery and components needs
Attain operational excellence with intelligent ERP
Discover how intelligent ERP can help you compete in the new digital economy by streamlining core customer engagement, asset management, and financial processes.
Pave the way for delightful customer experiences
Offer your customers tailor-made solutions delivered at scale and as a service by weaving together siloed processes, intelligent technologies, and real-world data threads.
Unlock new business value with digital technology
Optimise, extend, and transform your industrial manufacturing business by connecting new technologies with integrated business solutions to create an intelligent enterprise.
Get the facts
-19%
SAP Performance Benchmarking
-69%
SAP Performance Benchmarking
82%
SAP Performance Benchmarking
SAP Road Map for Industrial Machinery and Components
See how our intelligent solutions support the end-to-end value chain of IM&C companies, delivering a superior customer experience with integrated, automated processes connected to the real world.
Current release highlights
- Intelligent product design with 3D visual enterprise and variant configuration functionality
- Machine learning to improve lead propensity assessment and identify customers at risk
- Improved demand forecast collaboration with partners
- Embedded machine learning and conversational AI (bots) within service and support processes
Upcoming innovations
- Machine learning for intelligent product configuration and context-driven services
- Enhanced forecasting, inventory planning, and multistage inventory optimisation
- Predictive material requirements planning with interactive capabilities
- Integrated asset networks and predictive services, including analytics and KPIs
Future plans
- Personalise customer experiences with intelligent orchestration across stages and channels
- Extend decision support in sales and operations processes, such as profitability analysis
- Develop machine learning across manufacturing execution and operations processes
- Deploy digital twin platforms for asset lifecycle collaboration with customers and partners
Realise your business goals by simplifying and accelerating your digital transformation
In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.
Transform your business with unparalleled service support enterprise-wide
SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.
How is SAP leading digital transformation?
Realise your potential with the Intelligent Enterprise
Embrace next-generation technologies by becoming an intelligent enterprise with industry expertise from SAP. As your trusted innovation partner, SAP can help you launch a digital platform, so you can chart your future without bounds.
See how customers are succeeding with SAP
Innovating new business models with real-time data
Explore how Kaeser Kompressoren is connecting its compressors in the cloud to offer a next-generation service at a lower price.
1x C-tool management provisioning
Tool around MAPAL’s high-precision, open platform for optimising lifecycle management of C-items for manufacturers and suppliers.
Reduced wait time for handling linked parts
Read how ebm-papst optimised its full product development process for compact fans for electronic components with innovative tools.
Get the latest news and trends from experts
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Communities and Events
SAP Industrial Machinery and Components Community
Visit our community to learn from stakeholders and experts, and interact through blogs, discussions, and other resources. Find out how our community can help you run your machinery and components manufacturing processes better through topics that include digitalization, trends, and customer news.
Digital Industry USA
Join SAP at Digital Industry USA in Louisville, Kentucky, on September 11–12, 2019, to understand the opportunities of the industrial automation revolution.